Report: 86% of Customers Want Transparency from Brands on Social Media
KoMarketing Associates
OCTOBER 29, 2018
Marketers are turning to social media to reach out to their target audiences, and new research shows that it can pay off in the end to be transparent. That being said, 86 percent of customers say that they are more likely to take their business elsewhere if they see a lack of transparency from a company on social media.
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