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Deloitte CMO Survey: Analytics Holding Marketers Back?

The Point

Results from Deloitte’s 2017 CMO Survey are out, providing insights into key trends, plans, and opinions from more than 2,800 top marketers. Here’s my take on some of the key findings from the report: Digital ad spending increased 14% since 2016, compared to virtually zero growth (0.6%) in traditional ad spending.

CMO 218
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How to Become a Chief Marketing Officer (CMO) in Your 30s

Martech Advisor

How to become a chief marketing officer (CMO)? We look at ways in which a young marketer aspiring for this role can prepare, and also listen to the advice given by high-achievers who were appointed CMO in their 30s. CMOs are architects of the customer experience and often drive product and service innovation.

CMO 102
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Susan Ganeshan, Clarabridge CMO: 3 Ways Customer Experience and Real-Time Insights Creates Winning Brands

Crimson Marketing

According to Gartner, just a few years ago, the number of companies for whom customer experience was the key point of competition was in the 30% range. By 2016, Gartner predicts, that figure will have risen to a whopping 86%.

CMO 100
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The Martech Show Episode #10: Lessons from a Fortune 50 CMO on Agile Marketing, Martech & More

chiefmartech

He joined as the CMO of Aetna in 2016, digitally transforming the organization through its acquisition by CVS. David is one of the rare individuals in our industry who has led digital transformation from the perspective of an agency, a management consultant, a CMO, and now martech vendor strategy and go-to-market. Thank you!).

CMO 78
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98% of Marketers Agree Personalization Helps Advance Customer Relationships

KoMarketing Associates

As marketers continue to personalize the customer experience, more are beginning to see the benefits of doing so in terms of strengthening their relationships with clients. Recently, Evergage conducted the “2018 Trends in Personalization” report to determine how customers are responding to personalization efforts by marketers.

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What’s the Essential Ingredient for Effective Marketing in the Coming Decade?

Marketing Insider Group

As I sat down to leaf through the articles one August afternoon in 2016, something unusual caught my eye. That chapter, “Our Customers Know We Suck,” speaks to marketers’ tendency to solve revenue and website traffic challenges with – you guessed it – more marketing campaigns. Keep your customers at the center of your story.

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5 Things That Need to Change in B2B Marketing 2016

ANNUITAS

It seems like a millisecond ago, my team and I were assembled at our 2015 kick-off making plans for the coming year and alas here we again, the end of another year and looking forward to 2016. Investment in marketing skill set is essential in 2016. This will never work as technology is not, nor never will be, a strategy.