5 Ways to Humanize Your Online Communications

Oracle

I’m pretty sure the word “howdy” isn’t written into any programmed auto-responders, and by using it people realized there was a real person on the other end of the live chat and responded. by Contributor Friendly | Tweet this Editor’s Note : Today’s post comes courtesy of Josh Haynam , the co-founder of Interact, a platform for creating lead capture quizzes. He frequently writes about using content effectively and getting the most from it.

Online 207

57 Little Things to Double Check Before Your Website Launch

Hubspot

Auto-responders are working properly (if applicable). Admit it: Launching a new website is stressful -- even for the most seasoned digital marketers. Websites are complex. There are so many things that are easily overlooked, like a broken link or a misspelled word. And of course, a handful of things could go very, very wrong. Like what if you forget to test an important data capture form and then lose out on generating a bunch of new leads?

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#WorldsToughestJob: A Truly Human Video

Marketo

DJ Waldow (@djwaldow) February 12, 2014. Out of Office” auto-responders. Author: DJ Waldow I’ve been speaking (preaching?) a lot lately about the power of “being human.” I’ve been blogging about it , tweeting about it, presenting about it, and talking to my co-workers about it. But I’ve also been doing my best to practice what I preach – because this isn’t just my latest “pet peeve.” This is important. As marketers, we need to stop using corporate-speak.

Video 79

The Right Way to Answer a Work Email

Hubspot

The sad truth is we spend 28% of our workweeks reading, writing, or responding to emails. Or you can set a "Slow to Respond" auto-responder so people will know they''ll need to wait longer than usual for a reply. Here is an email exchange that just happened between Joe Chernov , our VP of Content, and me. Joe: Why don''t we have social share buttons on landing pages (or at least the page I''m seeing)? link] hubspot.com/content-creation- templates ?

How to Spot a Bad Email List and Turn It Into a Good One

Hubspot

According to the 2014 Science of Email report , The most common responses to unwanted email are, in order: 1) ignore or delete, 2) unsubscribe, and 3) mark as spam. This can happen when someone has an auto-responder set or their inbox is full. Email is still one of the best ways to reach your target audience, contrary to what you may have heard. In fact, customer acquisition via email has increased by 4X in the last four years.

Spot 50

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

Managing the Customer Experience with Issue Tracking

GreenRope

Once you determine your categories, you can then customize the information you want to collect, select your auto-responders, choose which groups the person gets added to, and more. Managing the Customer Experience with Issue Tracking. By Alessandra Ceresa. “The customer experience is the next competitive battlefield” – Jerry Gregoire, CTO of Dell.

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. From Like to Love: The Customer Journey. By Alessandra Ceresa. The competition is relentless out there. There are so many options for consumers to choose from, yet somehow, the majority of us choose a brand and if we’re satisfied, then we stick with it. Why is that? Because in our eyes it gets the job done, and we can trust the brand we choose. Am I right?

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. From Like to Love: The Customer Journey. By Alessandra Ceresa. The competition is relentless out there. There are so many options for consumers to choose from, yet somehow, the majority of us choose a brand and if we’re satisfied, then we stick with it. Why is that? Because in our eyes it gets the job done, and we can trust the brand we choose. Am I right?

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. From Like to Love: The Customer Journey. By Alessandra Ceresa. The competition is relentless out there. There are so many options for consumers to choose from, yet somehow, the majority of us choose a brand and if we’re satisfied, then we stick with it. Why is that? Because in our eyes it gets the job done, and we can trust the brand we choose. Am I right?

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. From Like to Love: The Customer Journey. By Alessandra Ceresa. The competition is relentless out there. There are so many options for consumers to choose from, yet somehow, the majority of us choose a brand and if we’re satisfied, then we stick with it. Why is that? Because in our eyes it gets the job done, and we can trust the brand we choose. Am I right?

From Like to Love: The Customer Journey

GreenRope

Immediately thank them for their purchase via an auto-responder or personalized email. From Like to Love: The Customer Journey. By Alessandra Ceresa. The competition is relentless out there. There are so many options for consumers to choose from, yet somehow, the majority of us choose a brand and if we’re satisfied, then we stick with it. Why is that? Because in our eyes it gets the job done, and we can trust the brand we choose. Am I right?