The Pandemic Accelerated Independent Worker Use of Online Marketplaces
Biznology
OCTOBER 28, 2021
As the study chart below shows (click to enlarge), in 2012, only 3 percent of full-time independent workers reported having used an online marketplace to find work or customers in the prior 12 months. Their use grew steadily from 2012 to 2020, then jumped substantially in 2021, increasing from 27% in 2020. In 2021, 40% said they had.
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