Biznology

FEBRUARY 22, 2012

The 2011 holiday shopping season blur, though hectic, was a welcome event for e-commerce sellers and online retailers. For example, in 2009, online sales equaled $129 billion, increasing to $143 billion in 2010, with a projected increase in 2011 to $197 billion. “Shopping and shipping” formed a fabulous team in 2011.

Spending 80

Spending Fulfillment Mobile Advertising Customer Satisfaction 80

Hubspot

JUNE 26, 2019

Not only that, but on average, current customers spend 67% more than new customers. According to the 2015 Colloquy Customer Loyalty Census , American households hold memberships in an average of 29 loyalty programs, but are active (meaning earn or redeem at least one per year) in only 12 of them. But is your loyalty program working?

Loyalty 74

Loyalty Lead Ranking Lead Scoring Case Studies 74

Hubspot

APRIL 3, 2012

it costs a business about 5-10 times more to acquire a new customer than it does to sell to an existing one -- and on average those current customers of yours spend 67% more than a new one. In 2011, eCommerce shopping cart abandonment hit a record high of 72%, and is still rising. According to Inc. , But is it working?

Loyalty 28

Loyalty Lead Ranking Lead Scoring eCommerce 28