acquisition census satisfaction 2011 Related Topics 
Hubspot
JUNE 26, 2019
According to the 2015 Colloquy Customer Loyalty Census , American households hold memberships in an average of 29 loyalty programs, but are active (meaning earn or redeem at least one per year) in only 12 of them. GrubHub, an online food ordering and delivery website, has run its successful Yummy Rummy sweepstakes since 2011.
Hubspot
APRIL 3, 2012
According to the 2011 Colloquy Customer Loyalty Census , of the $48 billion worth of perceived value in reward points and miles distributed by American businesses annually, one-third goes unredeemed by consumers. In 2011, eCommerce shopping cart abandonment hit a record high of 72%, and is still rising. But is it working?
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