The Ultimate ‘How-To Playbook’ For Creating A Customer Advocacy Program
Square 2 Marketing
AUGUST 8, 2019
In 2009, sales still ran the show. Fast forward to today, and 90% of the buyer journey is self-serve and controlled by your prospects. This means that your customers are playing a much bigger role in your prospects’ buyer journeys. The world has shifted 180 degrees in the past 10 years.
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