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The Ultimate ‘How-To Playbook’ For Creating A Customer Advocacy Program

Square 2 Marketing

In 2009, sales still ran the show. Fast forward to today, and 90% of the buyer journey is self-serve and controlled by your prospects. This means that your customers are playing a much bigger role in your prospects’ buyer journeys. The world has shifted 180 degrees in the past 10 years.

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It’s time for CMOs to talk business

Martech

months — the lowest since 2009, and far below the 80-month tenure for CEOs. Data can also be used to track the buyer journey, which is helpful not just to make sure products reach potential customers, but to identify new opportunities. Median tenure for CMOs at America’s 100 most advertised brands is just 25.5

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Influencers: the key to content marketing

Biznology

Needless to say, this increased my desire to optimize the content so that clients and prospects could find it in the relevant steps on their buyer journeys. Steve has been blogging and tweeting about his brand successfully since 2009. .” Also, only five of the pieces had any downloads at all.

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Top-7 Challenges for B2B Marketers

Everything Technology Marketing

Especially the top-3 challenges have grown significantly from 2009 to 2010: 1) Generating high-quality leads (from 69% in 2009 to 78% today) - Today's B2B marketers are tackling this issue with processes and technologies such as marketing automation and lead scoring in an attempt to only deliver qualified, truly sales ready leads.

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New Infographic: B2B Lead Generation & Content Marketing Trends

NuSpark Consulting

The Rise of the B2B Social Buyer: How Buyers Consume Information Survey,2011, ITSMA. SiriusDecisions, 2011 B2B Buyers Journey, Report Summary. The Buyersphere Project: How Business Buys From Business, Gord Hotchkiss, Enquiro, 2009. BtoB magazine: Emerging Trends in B2B Social Marketing, April 2011.

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CMO Spotlight: Raja Rajamannar, CMO, Master Card  

LEADership

When worldwide CMO of MasterCard, Raja Rajamannar joined the company in July 2009, he faced the question that many senior executives in a similar position have to answer—“How do you decide what stays, what goes out?” “If it’s Priceless, don’t mess it up!”. The passion points are what keeps the campaign alive and fresh.

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Form Length Isn't Everything: 3 Other Ways to Optimize Your Forms for Conversions

Hubspot

These exact questions have been at the center of a hotly contested debate that's been raging on since 2009. Consider removing questions that are unnecessary at different stages of the buyers journey. Would a shorter form increase submissions while retaining quality, or are longer forms better?