Tony Zambito

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How Buyer Behavior Will Change Amid COVID-19

Tony Zambito

In the last 100 years, the Great Depression, War World II, 9/11, and the 2008-2009 Financial Crisis come to mind. Since founding the concept of buyer personas for B2B in 2001, there has never been a need for a new type of persona. The COVID-19 pandemic has forever altered the global business economy. Pandemic Persona.

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The Emergence of the Social Business Persona

Tony Zambito

  Both David and Jeffrey offered provocative yet innovative thinking in 2009 on Social Business Design that still reverberates with me today.    While social media has its' roots in B2C environments, trending suggests that B2B is beginning to realize that social media now equals social business.