Remove social
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4 Steps to Drive Sales with a Social FAQ | Blogging and Content.

Convince & Convert

During my 15 years of Web site strategy and usability work (before I got all social media on you) I very much tried to live by the two-click rule (discover the most common questions customers have about your business, and answer them on your site within two clicks or fewer). Social media makes it possible. To be entertained?

FAQ 136
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How to Answer 25 FAQs on Content Marketing

Content Marketing Institute

Carola van der Linden , The Social Selling Company. Quora says the term to “describe rapid and widespread social proliferation of a meme or product” started picking up steam in 2008. The post How to Answer 25 FAQs on Content Marketing appeared first on Content Marketing Institute. Carola164 Click To Tweet.

FAQ 97
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Social Network Analysis - KM4DevWiki

Buzz Marketing for Technology

Social Network Analysis. 1 Social Network Analysis. 9 Related FAQs/Wiki Pages. 11 Original Author and Subsequent Contributors of this FAQ. 13 FAQ KM4Dev Source Materials. 1 Social Network Analysis. 9 Related FAQs/Wiki Pages. 11 Original Author and Subsequent Contributors of this FAQ.

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Regain Customer Loyalty With Content — an Interview With Jay Baer

ClearVoice

You have to solve that as quickly as possible and in as many places and as possible — certainly your website, but also in social and email, et cetera. Yes, you should probably have an FAQ page on your website. Few companies have the ultimate FAQ on their website, where they have answered customer questions proactively.

Loyalty 102
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Social media marketing is all about potential audience. Social Supports Email in the Interactive Marketing Hub Indeed, email marketing and social media marketing are spiritually and procedurally similar. Social media connectivity is digital bumper stickering. Email is all about actual audience. Will that open it?

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Alterian Pushes Into Social Media Management with Techrigy Acquisition

Customer Experience Matrix

Summary: Alterian's purchase of Techrigy marks the first integration of serious social media management with marketing automation. Marketing automation vendor Alterian yesterday announced its acquisition of social media monitoring company Techrigy. What really impresses me is that Techrigy is a serious social media monitoring solution.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

While my social media speaking engagements vary enough that I alter my material quite a bit from event to event, there is definitely a batch of one liners that I tend to incorporate. Everyone says social media is a unicorn, but maybe it’s just a horse? Focus on how to be social, not on how to do social.