This is my presentation from the IIM National Conference on 15 August 2007. I'm hoping to cause a little bit of a stir and push a few people out of their comfort zones.
There are three embedded videos that don't work on SlideShare. Use the URLs on the relevant pages to view the videos at YouTube.
There are a lot of slides, but the whole thing runs about 40 minutes in real life.
A knowledge worker is someone who is employed because of his or her knowledge of a subject matter, rather than ability to perform manual labor. They perform best when empowered to make the most of their deepest skills.
Tacit knowledge is hard to communicate but can be shared in discussions, storytelling, and personal interactions. This presentation points out a wide variety of tools, methods, and approaches that help surface it.
Issues in the case study of "Global Knowledge Management at Danone" has been discussed. The issues are:
1- Creating knowledge cultures
2- Knowledge application
3- To extend the Networking Attitude
Organizations implementing knowledge strategies generally go through five stages: pre-implementation, implementation, reinvigoration, inculcation, and holistic. This presentation details steps ADB took in 2008–2011 to initiate, develop, standardize, optimize, and innovate knowledge management and learning.
A knowledge worker is someone who is employed because of his or her knowledge of a subject matter, rather than ability to perform manual labor. They perform best when empowered to make the most of their deepest skills.
Tacit knowledge is hard to communicate but can be shared in discussions, storytelling, and personal interactions. This presentation points out a wide variety of tools, methods, and approaches that help surface it.
Issues in the case study of "Global Knowledge Management at Danone" has been discussed. The issues are:
1- Creating knowledge cultures
2- Knowledge application
3- To extend the Networking Attitude
Organizations implementing knowledge strategies generally go through five stages: pre-implementation, implementation, reinvigoration, inculcation, and holistic. This presentation details steps ADB took in 2008–2011 to initiate, develop, standardize, optimize, and innovate knowledge management and learning.
People gain knowledge if they learn from experience. Learning is thus a vital component of knowledge management and its ultimate end. Collective learning comes from participating in the social processes of collaboration, sharing knowledge, and building on one another's ideas.
Pervasive knowledge management & learning with SharePointOptimus BT
This presentation outlines -:
- A methodology on how to create a participative model for sharing and consuming knowledge and learning resources within your organization using SharePoint as an infrastructure
- An implementation focused reference framework for tools and navigation systems that would provide the basis for democratizing knowledge sharing and consumption
Optimus BT Insights | SharePoint Knowledge Management
People gain knowledge if they learn from experience. Learning is thus a vital component of knowledge management and its ultimate end. Collective learning comes from participating in the social processes of collaboration, sharing knowledge, and building on one another's ideas.
Pervasive knowledge management & learning with SharePointOptimus BT
This presentation outlines -:
- A methodology on how to create a participative model for sharing and consuming knowledge and learning resources within your organization using SharePoint as an infrastructure
- An implementation focused reference framework for tools and navigation systems that would provide the basis for democratizing knowledge sharing and consumption
Optimus BT Insights | SharePoint Knowledge Management
CEO Only: Collaborate With Your Board To Achieve Your Organization’S GoalsMegan Denhardt
The challenges facing nonprofit organizations today are far more complex than ever before, forcing leaders to rethink their planning and place renewed focus on prioritization. But how do you help your board link their plans to realistic resource allocations? Engage in a dialogue and gather tips and tools you can use to help your board think more strategically.
Arlene A. Pietranton, PhD, CAE, executive director, American Speech-Language-Hearing Association
Kerry Stackpole, CAE, IOM, managing partner, Neoterica Partners
By Helge Fahrnberger: How the organization of things changes society - how to change society with the organization of things.
Version 2 of my "Lions and Ants" presentation - thanks everybody how gave feedback on the first version!
For Version 1 see http://www.slideshare.net/muesli/lions-or-ants-imaginev1-presentation
Effective change management requires two components--an individual change management model that describes how a single person makes a change and an organizational change management process that supports the process and tools practitioners use.
How to establish and maintain a Commnunity if PracticeMija RABEMANANJARA
You will find lots of advice and pitfalls you don't want to face while trying to create and maintain your community of practice. This is all about organization and above all human relationships and how to keep the involvement that once existed.
Let me know your comments.
Product design - Service design - Revolut Case Study + ShareshopTadej Mursic
Revolut Case Study through the eyes of a product / service designer & Shareshop. Revolut User Experience & Product Design Best practices that generate enormous user value.
How do we get beyond "blah blah blah?" How can non-profits use the web to get more done -- instead of drowning in chatter, overload, and distraction? How do we empower our supporters to participate and engage in depth, instead of just talking at them? How do we use the web as a smart collaboration engine, instead of just another communications medium?
In this keynote presentation and discussion, Matt Thompson, Chief Storyteller for the Mozilla Foundation, will share what he's learned from successes and failures in the space. His new mantra -- "think small, do less, work open" -- is a six-word manifesto for organizations seeking smarter collaboration, greater focus and agility, and reduced mental clutter and transaction cost.
In a world of overflowing inboxes and shrinking attention spans, content is no longer king -- meaningful engagement and participation is. So what can we learn from how leading organizations are using open web tools and thinking to let their audiences in, tap greater human potential, and unlock hidden superpowers? Join us for a lively exploration into where the web is headed.
This presentation looks at "web2" in the context of human experience, suggesting that the social web as extension of "real life" means that it transcends the marketing-biased, "numbered web" hype that has typically surrounded it.
The slides focus particularly on the use of "social web" tools in the enterprise.
I will present these slides at Online Information 4th December 2008. See http://www.online-information.co.uk/online08/seminar_description_ims.html?presentation_id=442 for more information
My presentation from the Reglab 2010 ThinkTank Workshop in Stockholm in November 2010, http://www.reglab.se/reglab/braingain-reglabs-forsta-framsynsseminarium
Startup Culture: Value Creation in the Academic LibraryKevin Rundblad
In order to create new and better experiences for our students, we created a student group of Developers/Designers to work on projects. The group is modeled as a startup, working with great freedom.
The presentation also defines a logic of how disruptive technologies create perceptual changes, that in turn, create new expectations for users.
Presented at Loyola Marymount University, April 12, 2011
Knowledge From Crowds - Better with Institutions + AlgorithmsShaun Abrahamson
Crowds can support learning and knowledge creation. A framework using institutions and algorithms can help assure good outcomes - Wikipedia, Edx.org and Giffgaff are used to explain the framework.
Presentation for KM 2012 in Sao Paulo, Brazil.
OpenStreetMap as a Successful Model for User-Generated Geospatial ContentAndrew Turner
OpenStreetMap is a growing, and successful project that utilizes a loose collaboration of global participants to build a geospatial database.
This presentation discusses the merits of the project that have enabled it to begin, grow, and achieve various levels of success. These traits can then be evaluated and applied to other crowd-source, or democratic and open projects.
Presented at the Association of American Geographers annual conference, Las Vegas, Nevada - March, 2009
Seduction Of The Swarm: Understanding patterns of online participationKevin Lim
I was invited to give an online guest lecture on emerging web technology. I chose to build on the collective intelligence series I've been working on, so I'll be presenting this LIVE via Google Docs and Skype. This invitation came from an Information Systems instructor at the Robert H. Smith School of Business, University of Maryland College Park.
See full blog post about this presentation at http://theory.isthereason.com/?p=1982
The Virtual Future of Business Administration PhD EducationRobin Teigland
My keynote presentation at European Doctoral Programmes Association in Management and Business Administration (EDAMBA) Annual Meeting and General Assembly 2012 in Uppsala, Sweden in Sept 2012: http://www.edamba.eu/r/default.asp?iId=HEJFI
Similar to Knowledge Worker 2.0 - Power to the people (20)
Your client may not have the needed design maturity to understand what you are doing so the work you do can be used well. Your time with them may be limited, and they need skills transferred to their people so the project can continue in your absence. Maybe the engagement is to actually build design capability into the client.
Offering development of a level of design capability as a part of your pitch can be a game-changer. It also makes you a better designer when you get to do it.
For Stephen Collins and his studio, acidlabs, most engagements include building design capability as part of the gig. Come and let's discuss what that's like.
My 10-minute talk from UX Australia 2017. The first half is wall-to-wall pop culture references, GIFs, video, and audio, so the effect is *entirely* lost here.
Be Better - Social media ideas for the tourism industryStephen Collins
Talk given to Leadership Drives Success (Tourism Industry Council ACT) conference 10 May 2012 on possibilities and approaches for the tourism industry in using social media.
My slides for the Social Media in Government conference in Canberra.
Deck and words also at http://www.acidlabs.org/2011/12/13/targeting-for-open-government/.
Nodes: The hyperconnected nervous system and digital literacyStephen Collins
My presentation slides from the Loreto Normanhurst staff PD day.
Transcript available at http://www.acidlabs.org/2010/04/16/nodes-the-hyperconnected-nervous-system-and-digital-literacy/
Cluetrains, Conversations, Trust and OpennessStephen Collins
My short talk from the Technology to Drive Grown workshop at Growth Summit in Sydney - http://bit.ly/3vFM2a
A social media talk that's not about social media and rather about being human, having conversations and being open and trust.
Speaking notes at http://www.acidlabs.org/2010/02/20/cluetrains-conversations-trust-and-openness/
My keynote from the AIS NSW ICT Integration Conference 2009: eConsumers or eProducers? (http://bit.ly/1ri5ka).
Details and contact for slide notes at http://www.acidlabs.org/2009/09/29/only-connect/.
My keynote from GOVIS 09 - http://govis.org.nz/conference2009/govis-2009-conference-handbook.htm
It looks at possibilities and the opportunities offered by a shift in practice in government engagement - Government 2.0.
Full transcript and comments at http://acidlabs.org/2009/05/21/public-engagement-public-empowerment/.
My keynote presentation from HR Futures (http://hrfutures.inspecht.com.au/).
A focus on my experiences at TED 2009 in the context of how we need to reimagine business and work.
My closing keynote from eLearning08, the primary event on the NSW Australian Flexible Learning Framework calendar.
Full transcript at http://www.acidlabs.org/2008/12/05/connected-the-story-of-a-girl/
My presentation at the inaugural Edge of the Web conference in Perth, Western Australia on 6 November 2008.
An introduction to Enterprise 2.0/Web 2.0 and then a look at business benefits plus a very quick look at a couple of case studies.
It shares significant content with my earlier E2.0 talk, but is tighter and more focused.
A full transcript is at http://www.acidlabs.org/2008/11/19/enterprise-20-a-new-age-of-aquarius/
A short exploration of the business value of social media tools - inside and outside the wall.
Presented to the AGM of the Australian Graduate School of Entrepreneurship (http://www.swinburne.edu.au/business/agse/) and for the product launch of IntranetManager.NET (http://www.elcom.com.au/Newsletters/IM-Launch/IM-Launch/default.aspx).
It was just lucky that two groups asked me to present on essentially the same content on consecutive days.
A transcript of the talk is available at http://www.acidlabs.org/2008/11/17/why-are-we-even-arguing-about-this/.
Enterprise 2.0 - Enabling change or part of the problem?Stephen Collins
This is my slide deck for the The 6th Annual Enterprise Architecture Conference (http://www.btell.com/content/conferences.htm) in Sydney on 3 September 2008.
The slides themselves should tell the story, but the presentation and words will be available at http://www.acidlabs.org/2008/09/01/enterprise-20-enabling-change-or-part-of-the-problem/ after the conference.
My slides and transcript for my introductory talk at the final National Museum of Australia Talkback Classroom (http://www.nma.gov.au/education/talkback_classroom) on 25 June 2008. The theme of the event was Youth and the Media.
I sat on a panel with Walkley Award winning journalist and presenter, Steve Cannane (http://en.wikipedia.org/wiki/Steve_Cannane) from the ABC and Jenny Buckland, CEO of the Australian Children's Television Foundation (http://www.actf.com.au/index.htm) as we were questioned by a very smart bunch of university and senior high school students on our knowledge and opinion of their engagement with various forms of media.
This is my slide deck and audio for the PubCamp (http://www.semanticmedia.org/pubcamp/) events in Sydney and Melbourne - 18 June 2008 and 23 June 2008.
Full URL for presentation and words is http://www.acidlabs.org/2008/06/18/slouching-towards-intertwingularity/
If you're listening in, apologies for how fast I talk. I was on the clock!
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
3. What are we talking about?
‣ Knowledge Worker?
‣ KM realities
‣ Knowledge Worker and Knowledge
Management 1.0
‣ The alternative
‣ Culture shift
‣ Knowledge Management 2.0
‣ Knowledge Worker 2.0
5. “... works primarily with information
or... develops and uses knowledge
in the workplace.”
Peter Drucker, Landmarks of Tomorrow, 1959
6. So what’s the problem?
‣ idealised
‣ true in theory
‣ true in reality (but only from the self-
labelled KWs POV)
‣ unrealistic in reality (organisations don’t
recognise KWs and their work in every
instance)
11. Old skool kills innovation
‣ management layers ‣ risk aversion
(hierarchies)
‣ skewing to high-level
‣ paperwork, reports thinking
& reviews
‣ valuing deadlines
‣ overplanning over doing it right
‣ competition ‣ demanding
consensus
‣ favoring the go-
getters
adapted (a little) from Un-Managing: Unleashing the Creative Beast in your Team
Tara Hunt, GOVIS 2007
23. Knowledge workers are
forced to look like this
limited in scope and location
custodian of information
knowledge as process
use rigid ways of organising
information
29. “...the focus is pretty much around
the subject of people... And, like
we all know, a successful KM
strategy is one that combines into
a perfect balance a focus on the
people, on the tools and on the
processes.”
Luis Suarez, KM Consultant, IBM
defines “Knowledge Management 2.0”
http://www.elsua.net/2007/05/07/apqc-km-innovation-1007-the-disconnect-between-km-10-and-km-20/
31. Day of the Long Tail
Peter Hirshberg, Chairman, Technorati
http://www.youtube.com/watch?v=7xAA71Ssids
32. The three forces of the long tail
‣ Democratise the tools of production
‣ Democratise the tools of distribution
‣ Connect supply and demand
Chris Anderson
The Long Tail - How Endless Choice is Creating Unlimited Demand
34. The Machine is Us/ing Us
Dr Michael Wesch
Digital Ethnography Working Group, KSU
http://mediatedcultures.net/, http://www.youtube.com/watch?v=NLlGopyXT_g
35. introduce social software inside the wall
to engage with your organisation
and through the wall to engage with your
clients, peers and communities
36. easy to use
web-based
bottom up, not top down
less feature bloat
more GTD
from Meet Charlie: What is Enterprise 2.0?
Scott Gavin
37. blogs
wikis
podcasts
social networking
online collaboration
tagging
social bookmarking
from Meet Charlie: What is Enterprise 2.0?
Scott Gavin
38. Four quick take aways
70% of Folksonomy tag terms not in Taxonomy
Jennifer Trant on Steve.museum project
39. Four quick take aways
86% of workers use an unsupported tool at work to boost productivity
Zen and the Art of Rogue Employee Management, Yankee Group, July 2007
40. Four quick take aways
65% of workers in big (>1000 employees) companies rely on each
other, not management, to solve problems… 37% ignore company
rules because they have a better way to get things done
The Informal Organisation, Katzenbach Partners, July 2007
41. Four quick take aways
SAP has nearly 900000 people involved in its community helping each
other develop solutions and solve problems around SAP products
In any month, over 10 per cent actively participate by posting
Mike Prosceno, Vice President, Global Communications, SAP
Social Media Today Podcast, 18 April 2007
44. David Gurteen
Gurteen Knowledge
http://www.youtube.com/watch?v=buEMIYNIYVY
45. This isn’t your father’s KM
bring people together
let them share
encourage collaboration
break down barriers
46. Three basic rules of KM
‣ Knowledge will only ever be
volunteered it can not be
conscripted
‣ We only know what we know when
we need to know it
‣ We always know more than we can
tell and we will always tell more
than we can write down
David Snowden
Complex Acts of Knowing - Paradox and Descriptive Self Awareness
http://www.cognitive-edge.com/articledetails.php?articleid=13%3Cbr%20/%3E
47. Case Study: US Intel Community
Intellipedia
http://commons.wikimedia.org/wiki/Image:CIA_New_HQ_Entrance.jpg
50. “You can’t manage knowledge –
nobody can. What you can do is to
manage the environment in which
knowledge can be created,
discovered, captured, shared, distilled,
validated, transferred, adopted,
adapted and applied.”
Chris Collison and Geoff Parcell
Learning to Fly: Practical Knowledge Management
from Leading and Learning Organizations
53. “...where people continually expand their capacity to create the
results they truly desire, where new and expansive patterns of
thinking are nurtured, where collective aspiration is set free, and
where people are continually learning how to learn together.”
Peter Senge
The Fifth Discipline
54. Case Study: IBM
Innovative communities
http://www.wirednewyork.com/images/ibm_building_sculpture_3feb02.jpg
56. Conditions for KM and KW creativity
‣ anyone can say anything ‣ celebrate risk-taking - fail
- there are no “lesser” gloriously (and often)
voices
‣ transparent and open -
‣ move from owned to everyone contributes
communal - information
‣ change of environment -
openly available
knowledge work is
‣ multiple perspectives everywhere
‣ experiment with new ‣ fun, laughter and
tools - wikis, blogs, enjoyment of activity
tagging, RSS
‣ lots of encouragement
adapted (a little) from Un-Managing: Unleashing the Creative Beast in your Team
Tara Hunt, GOVIS 2007
58. Now, knowledge workers
look like this
‣ all over the organisation
‣ understands “the way we
do things around here”
‣ shares and distributes
information freely
‣ uses information systems
focussed on people
‣ centralised control is
an option
‣ uses taxonomies,
folk taxonomies
and folksonomies
62. Like the cool pictures?
Mostly from iStockphoto.com and Flickr.
Others as noted on slides.
63. Extra credit
‣ ‣
Un-Managing: Unleashing the Creative Meet Charlie: What is Enterprise 2.0?
Beast in your Team by Scott Gavin @ Enterprise 2.0
Tara Hunt @ GOVIS 2007 Evangelist
http://www.govis.org.nz/ http://scottgavin.info/?page_id=11
conference2007/, http://www.blip.tv/
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‣ The Informal Organization
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wing-storm/ Yankee Group
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‣ The Long Tail: Why the Future of ResearchDocument.do?id=16465
Business is Selling Less of More
Chris Anderson
http://longtail.com/
64. Stephen Collins
trib@acidlabs.org
skype: trib22 twitter: trib
+61 410 680722
www.acidlabs.org
strategies, tools and processes to empower knowledge workers