thinkAnalytics Helps Marketers Optimize Customer Treatments
Customer Experience Matrix
MARCH 29, 2010
Indeed, the briefing slides the company showed me in mid-2009 were nearly identical its slides from 2007. Its most common applications, churn reduction for telecommuncations companies and content recommendations for video-on-demand services, are in situations where customers explicitly identify themselves, so this is not an issue. Pricing for thinkAnalytics real-time components depends on the nature of the application.