Sat.Oct 20, 2007 - Fri.Oct 26, 2007

Business Rules Forum Targets Enterprise Decisioning as the Next Big Thing

Customer Experience Matrix

I’m headed back from the combined Business Rules Forum / Rules Technology Summit / Rules Expo conference in Orlando. Theme of the conference was ‘Enterprise Decisioning Comes of Age’. The general idea is that business rules have been applied extensively in a few areas, including fraud detection and insurance rating, and are now poised to play a larger role in coordinating decisions throughout the enterprise.

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Think more, do less

B2B Lead Generation

Are you too busy to think? Many of us feel that way at times. As simple as it seems, finding time to think effectively is vital to developing a solid sales, marketing and lead generation strategy. Without question, our mindsets ultimately influence our strategic choices. Which is why I think Michael Webb's post on the subject of thinking differently and banishing waste from sales and marketing is very compelling.

Blogger: Redirecting

Buzz Marketing for Technology

Is microblogging the latest fad or the next big thing? Microblogging is just like regular blogging, except it's limited to 140 characters. The leader in the space is Twitter. According to a recent blog post by Peter Kim, Twitter is now

What is RSS? Check out this video

Anything Goes Marketing

Instead of me writing about what RSS (Real Simple Syndication) is , I'll let this whiteboard geek tell you all about it (thanks MarketingProfs!). Feel free to pass this along to your manager who doesn't understand what the hell RSS is and doesn't want to invest in it: Chad H.

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See the PureCloud call center in action

All cloud contact centers are not created equal. Register now for an upcoming live demo covering supervisor, admin, and agent experience in PureCloud!

What is the True State of Search Marketing?

WebMarketCentral

On Wednesday this week, MarketingSherpa hosted a presentation on Search Marketing Trends and Tactics (that's the link to the PDF; the audio is here ). The same day, Bill Gadless at the B2B Web Strategy Blog wrote a post on The True State of B2B Search Engine Marketing.

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Blogger: Redirecting

Buzz Marketing for Technology

At the recent MarketingProf's conference I encountered an innovative idea for using a blog. I just haven't been able to get it out of my mind, so I wanted to share it with you … A panel run by David Armano on Social Media in a B2B world

More Trending

Subject lines that work

Anything Goes Marketing

Good post on how to write subject lines with examples from Adrian Singer over at software projects. Here are his four main characteristics of how to write a successful subject line: #1. It needs to reference something you know about #2. It needs to be something that is important to you #3. It needs to have an expiration or urgency factor #4. It needs to be something you yourself can act upon Here is his top example: Your Mortgage is late. Pay today to avoid a penalty Thanks Adrian, Chad H.

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Automated Customer Scoring - Going Beyond Leads

Anything Goes Marketing

Automated Lead scoring is a term that many in the B2B world are familiar with. Essentially, you take the typical manual lead qualification process that a sales rep or call center does over the phone to find the best leads and let technology do this for you. Can you apply this same concept to customers? I think you can and those of you in B2C already do this quite well. At a recent MarketingSherpa's Boston Summit , Liz Thibeault, Senior Marketing Programs Manager, EMC Corp.,

Book Review: Value Acceleration

WebMarketCentral

The central contention of Value Acceleration: The Secrets to Building an Unbeatable Competitive Advantage by Mitchell Goozé and Ralph Mroz comes down to three points: 1) virtually every functional discipline in the modern organization (accounting, engineering, production etc.)

New on WebMarketCentral: Marketing Careers and Events

WebMarketCentral

Two new sections have recently been added to the fastest-growing web marketing portal—a Marketing and Sales Career Opportunities section , powered by CareerBuilder , and an extensive calendar of Marketing Events.

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7 Cold Calling Tactics You Aren't Using but Should Be

Cold calling isn‘t dead; neither is it on its deathbed. In fact, it’s one of the most effective ways to increase sales and drive revenue. Learn 7 preperation strategies to lessen your stress, and to become a better closer!