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Sun.Jan 21, 2018

b-to-b-interactive

New Research Tracks Progress on B2B Customer Experience

B2B Marketing Directions

JANUARY 21, 2018

Customers 2020: The Future of B-to-B Customer Experience focused on how B2B companies should be preparing to meet changing customer expectations. In this research, study participants said they expected customer experience to surpass product and pricing as the key business differentiator by 2020.

Research

Research B to B B2B Custom Publishing

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