Buzz Marketing for Technology

APRIL 27, 2010

One of the biggest challenges for organizations today is managing the flow of information about their brands, products, and services that occurs in social media channels, including microblogs (such as Twitter), social networking sites (such as Facebook), blogs, and online forums. Is Twitter the Next Channel for Contact Centers?

Social Media 100

Social Media Contacts Media Digg 100

Buzz Marketing for Technology

NOVEMBER 17, 2010

Xbox Support found that people they help on Twitter are far more satisfied than people they help via the call center, not to mention the cost of providing that service is significantly cheaper as well. It’s a great double sided ROI story for Social Customer Support. Related posts brought to you by Yet Another Related Posts Plugin.

Brand Identity 100

Brand Identity Branding Digg Multi-Channel 100

Buzz Marketing for Technology

MARCH 11, 2010

One of the biggest challenges for organizations today is managing the flow of information about their brands, products, and services that occurs in social media channels, including microblogs (such as Twitter), social networking sites (such as Facebook), blogs, and online forums.

Social Media 100

Social Media Social Marketing B2B Marketing Media 100

Buzz Marketing for Technology

OCTOBER 27, 2009

That’s right – the Internet – most likely Google but increasingly for real time information search you might use Twitter. Some of these issues first showed up on Twitter way before they ever hit the Contact Center. Tags: social media. Conversely most people don’t just pick up the phone and call a company anymore.

Social Media 100

Social Media Contacts Peer-to-peer Media 100

Buzz Marketing for Technology

SEPTEMBER 29, 2010

They identified around 60 Million conversations (per year) across blogs, microblogs such as Twitter, discussion forums and social networks like Facebook and other enabling technologies such as YouTube, Vimeo and Flickr relating to Energy. Related posts brought to you by Yet Another Related Posts Plugin.

Social Media 100

Social Media Media PR Digg 100

Buzz Marketing for Technology

NOVEMBER 24, 2010

150 million people use Facebook everyday and access it via mobile (more than the entire Twitter registered user base!) Tags: Content Marketing Facebook Inbound Marketing Social Media Social Networking Twitter. Now I am not sure it can continue at that pace but I am not 100% sure.

User-Generated Content 100

User-Generated Content Digg Generation Brand Identity 100

Buzz Marketing for Technology

JULY 23, 2009

Who would you rather hire – the person with 2 followers on Twitter and no Facebook or LinkedIn account or the person with 2000 followers on Twitter and a huge network on Facebook and LinkedIn with 36 glowing recommendations! Tags: Facebook social media. I know who I would rather have.

Ad Building 100

Ad Building Social Networks Facebook Linkedin 100

Buzz Marketing for Technology

JANUARY 28, 2010

Tags: Blogging Buzz Marketing Communications Communities Inbound Marketing Interactive Marketing Media PR Social Media Twitter. Avaya makes Business Communications more Social It’s a very exciting day for me here at. Related posts brought to you by Yet Another Related Posts Plugin.

WOM 100

WOM Digg B2B Marketing Wikipedia 100

Buzz Marketing for Technology

AUGUST 12, 2009

With Twitter!! In fact we even won our first engagement over Twitter – so watch out DellOutlet we are gaining on you fast! Tags: Sales social media Customer. In fact, I talk to customers EVERYDAY, even several times a day. With today’s tools there is no excuse for not engaging with customer in real time – what’s stopping you?

Advertising Agencies 100

Advertising Agencies Social Media Paid Search Agency Segmentation 100

Buzz Marketing for Technology

MARCH 18, 2010

But some specialize in social media sources like Twitter, review sites, and even communities; others have the ability to cover offline media such as print, television, and radio. Tags: Blogging Customer Support Facebook Interactive Marketing Social Media Social Networking Twitter. Which media sources are relevant to your goals?

Work Management 100

Work Management Social Media Marketing Management Social Marketing 100

Buzz Marketing for Technology

JULY 13, 2009

Obviously it lists Facebook for Dummies and maybe not so obvious, Twitter Power. This grouping was a little bit different with: Twitter Power, Social Media Marketing an hour a day, and LinkedIn for Dummies. Tags: Facebook. There was a section on books that were “Frequently Bought Together” with my book.

Amazon 100

Amazon Facebook Ideal Customer Profiles Tagging 100

Buzz Marketing for Technology

AUGUST 18, 2010

Tags: Blogging Buzz Marketing Communities Facebook Innovation Social Media Social Networking Twitter. Social Media Lead flow in B2B Marketing Word spreads quickly in Social Media – sometimes more quickly. Related posts brought to you by Yet Another Related Posts Plugin.

Social Media 100

Social Media Social Marketing B2B Marketing Media 100

Buzz Marketing for Technology

JUNE 15, 2009

In a blog post last week, Dell revealed that it has generated more than $2 million in revenue from @DellOutlet, one of its many Twitter sites. Late last year, there were some headlines about Dell crossing the $1 million mark via Twitter and it’s only gotten bigger since then. Tags: social media Lead Generation.

Social Media 100

Social Media ROI Media Lead Gen 100

Buzz Marketing for Technology

JUNE 15, 2010

Facebook Location Based Services Podcasting Social Media Social Networking Twitter Wiki. Tags: Blogging Communities Crowdsourcing Enterprise 2.0 How to Choose a Social Media Listening Platform for B2B Marketing In the last post we covered how to create a. Related posts brought to you by Yet Another Related Posts Plugin.

Social Media 100

Social Media Enterprise Management Wiki Social Marketing 100

Buzz Marketing for Technology

JULY 20, 2009

These are new an exciting ways you can spend all that Social Capital you have been building up in your Twitter or Facebook account. The time is now to build your Social Capital, synchronize and prune your Social Networks so that followers you have in Twitter are also friends you have in Facebook and connections you have in LinkedIn.

Spending 100

Spending Social Networks Facebook Ideal Customer Profiles 100

Buzz Marketing for Technology

JUNE 27, 2008

Separate Tags and Folders. Although Google Reader only provides ‘ Tags ‘, if you add more then one complete website feed to a tag, it automatically becomes a folder. Now everyday when you read feeds, there might be many articles which you’d like to tag separately. Track Google via Twitter [new].

Google 100

Google RSS Tips Product 100

Buzz Marketing for Technology

SEPTEMBER 2, 2009

Will your Contact Center be able to handle the flow of inquires coming in from not just the phone and email, but from Twitter, Facebook, Forums, Blogs, Comments, and other social networks yet to be invented? Tags: social media. Will you have rolled out, recruited and trained everyone on how to use and engage with Social Media?

Social Media 100

Social Media Media Social Networks Tagging 100

Buzz Marketing for Technology

SEPTEMBER 8, 2009

Now factor in your Contact Center … They can’t go from super nice phone personas, then whitty Twitter/Facebook personas and then over to long detailed email personas. Tags: social media. I think it presents a real challenge for a brand. And you run the risk of dilution of the brand.

Companies 100

Companies Wiki Enterprise Management Social Media 100

Buzz Marketing for Technology

AUGUST 20, 2009

All brought on by things like monitoring your brand on Forums, Blogs, Comments, Twitter, and Social Networks. Tags: social media Customer. Where we see something on the Socialsphere and we plan and react to it in seconds.

Planning 100

Planning Advertising Agencies Webinar Metrics Social Networks 100

Buzz Marketing for Technology

MARCH 17, 2009

Tags: social media Social Networking Facebook. Oh don't forget send emails to your Fans for FREE and if you want to buy targeted ads you can do that too. With all that in your favor - Why would any business need a website anymore?

Facebook 100

Facebook Marketing Websites Paid Search Agency Social Networks 100

Buzz Marketing for Technology

SEPTEMBER 29, 2008

Post to Twitter. tags: elearning professional ). Most Viewed. |. Most Embedded. |. Featured. |. Most Favorited. |. Most Downloaded. |. Slidecasts. Post: Blogs and educating the eflective practitioner. From: paullowe , 1 week ago. Blogs and educating the eflective practitioner View SlideShare presentation or Upload your own. Technology.

Education 100

Education DMCA Wiki Peer-to-peer 100

Buzz Marketing for Technology

FEBRUARY 2, 2009

As a PR and Marketing specialist it is becoming mandatory for businesses today to identify the communities that are actively defining and shaping the future of your business in places like blogs, Flickr, YouTube, Twitter, as well as traditional media. Tags: PR Buzz Marketing. Full Disclosure: BearingPoint is a Beta Client of BuzzGain.

PR 100

PR Marketing Management Buzz Startups 100

Buzz Marketing for Technology

AUGUST 4, 2009

Perhaps they will even offer you and your followers/friends (Twitter/Facebook) a special discount or a peak at the next version before the launch to get the viral buzz going. Tags: Social Networking Facebook Commerce. All of this will lead to a new era of digital commerce in the next 24 months – Are you ready?

Account Based Marketing 100

Account Based Marketing ABM Social Marketing Social Networks 100

Buzz Marketing for Technology

JANUARY 14, 2010

They spend lots of time building the perfect blog, the perfect Facebook page, the perfect Twitter page but then have no plan for a sustained content creation. Tags: Blogging Branding Content Marketing Facebook Inbound Marketing Lead Generation Social Media Social Networking. Why you need to build your Social Capital?

Ad Building 100

Ad Building Brand Identity Branding Digg 100

Buzz Marketing for Technology

MARCH 4, 2009

So a blog post on you blog should go to your feed, to your Facebook account, your Twitter feed, your FriendFeed, maybe even a friend can StumbleUpon or Digg it if they like it. Tags: social media Content Marketing Blogging.

Digg 100

Digg Blogger Inbound Marketing Stats 100

Buzz Marketing for Technology

JUNE 27, 2008

follow me on Twitter. Dmitri on Twitter Tips the Tuna. If you have a TypeKey or TypePad account, please Sign In. You are currently signed in as (nobody). Name: Email Address: (Not displayed with comment.). URL: Remember personal info? Comments: Feeds. Recent Comments. James Seng on Wiki Universal Edit Button. flick r.com. Lijit Search.

Enterprise Management 100

Enterprise Management Wiki Conversion RSS 100

Buzz Marketing for Technology

JUNE 1, 2009

What are they contributing on Twitter, Facebook, and LinkedIn. Tags: social media. They go on to say that: “Research has consistently shown that one of the best predictors of job performance is a work sample.” So if you agree with this premise I would say that those work samples should be the “social presence” of your candidate.

Social Media 100

Social Media Web 2.0 Media Sample 100

Buzz Marketing for Technology

MARCH 2, 2010

Tags: Blogging Branding Buzz Marketing Communities Content Marketing Conversational Marketing Inbound Marketing Interactive Marketing Social Media Twitter. Influencers vs Advocates in B2B Marketing According to Wikipedia – Influencer Marketing is a form of. Related posts brought to you by Yet Another Related Posts Plugin.

B2B Marketing 100

B2B Marketing B2B B2B Thought Leadership Digg 100

Buzz Marketing for Technology

JULY 16, 2008

Tagging : Che cosâ??è? twitter (1). Scioglilingua Twitter. Come posso valutare le informazioni che trovo in un blog, come posso unire le parole chiave e come possono tornarmi utili. Information Creation tools : Youtube, SlideShare, Flickr. Come posso utilizzarli. Perchè/Quando posso utilizzarli. Perché è importante?

Wiki 100

Wiki Web 2.0 RSS Social Networks 100

Buzz Marketing for Technology

NOVEMBER 3, 2009

Is Twitter the Next Channel for Contact Centers? Tags: Customer Support Social Media. Firey laptop batteries, defective chips, tainted foods, toothpaste that stains. If you have never seen this web page [link]. Using Social Media to Deepen Customer Relations An obvious win for companies looking to jump into Social.

Contacts 100

Contacts Tips Digg Social Media 100

Buzz Marketing for Technology

MARCH 31, 2009

Tags: Social Networking Communications Facebook social media. OK so imagine this. I write on my wall that I’m looking for a good deal on a new TV before the big March Madness game this weekend and a friend writes back that he found a great deal at Crutchfeld.

Social Networks 100

Social Networks Business SMS Facebook 100

Buzz Marketing for Technology

OCTOBER 5, 2008

You can follow my Twitter conversations at Quotably. Twitter /dajbelshaw. « Failure is the condiment that gives success its flavour. Digital Literacy, Pragmatism and the Social Construction of Reality. Published by Doug Belshaw on 4 October 2008 in thesis. Peirce , digital literacy , Ed.D. My collected stuff. Categories.

RSS 100

RSS Web 2.0 Wiki Skype 100

Buzz Marketing for Technology

APRIL 8, 2010

Some companies are telling me their volume of social media mentions are getting to high and they are considering automating a response to a Twitter DM. Integrating social media with the contact center is a great way to do that (click here to get a FREE copy of my next book Social Media and the Contact Center for Dummies ).

Advertising Channels 100

Advertising Channels Digg Paid Search Agency Social Media 100

Buzz Marketing for Technology

SEPTEMBER 22, 2008

Post to Twitter. tags: workliteracy communication ). ® Categorize, sort, and prioritize (info, tag words) ï?® Slideshare.net (beta). My Slidespace. Most Viewed. |. Most Embedded. |. Featured. |. Most Favorited. |. Most Downloaded. |. Slidecasts. Post: New Communication Tech and Work Literacy Presentation. SlideShare Link.

Work Management 100

Work Management DMCA Ning Privacy Policies 100

Buzz Marketing for Technology

SEPTEMBER 22, 2010

I quickly asked my social network if it was worth it and I got a unanimous YES back from my Twitter and Facebook connections. It connects to AT&T’s network via your existing broadband Internet service and is designed to support up to five simultaneous users in your home. So I decided to give it a try.

Paid Search Agency 100

Paid Search Agency Social Networks Digg Buzz 100

Buzz Marketing for Technology

MARCH 9, 2010

Why not create a blog post, Twitter tweet and even a podcast or video on it to help promote it and activate the social spheres on your latest content at a fraction above your content marketing spend. Take for example your classic white paper. Sharing is how you build a Brand In a recent BusinessWeek article featuring Tony Hsieh from Zappos.

Social Media 100

Social Media Allocation Social Marketing B2B Marketing 100

Buzz Marketing for Technology

JULY 24, 2008

We love Twitter because its lightweight - its a direct line to part of our community that doesnt require clicking a link in email. Somebody sent me your Twitter video and asked me to follow them. Not so sure about the Twitter thing but at least I know how it works, thanks. Video: Twitter in Plain English 96. Input format.

Ning 100

Ning Tools Wiki RSS 100