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Biznology

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Role of social media in knowledge management

Biznology

There are a few important similarities between knowledge management and social media. Social media, on the other hand, is there to tell you what you peers deem important, based on their own life experiences so far, and you are there to ascertain, judge or agree with what they have to say. A place to increase your brand awareness.

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The intranet social garden and quantum mechanics

Biznology

In my last Biznology post, “Social business, the forest and the garden: Your intranet is not the Internet” , I wrote about why patterns that are so successful over the Internet often fail inside corporate firewalls. Use wikis as a convenient way to create short-lived websites or to collaborate on draft content instead.

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Social business, the forest and the garden: Your intranet is not the Internet

Biznology

If page-rank search, blogs, wikis, social networks and microblogging work so well out there, they should just thrive in the workplace too, but we now know for a fact that they often don’t. You may no longer remember this, but back in 2006, wikis were all the rage. Why does that happen? Williams was published.

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Hindsight 20/20 Series: 4. Your social business platform as a shopping mall

Biznology

At some point during your social business journey, you’ll figure out that being the new kid on the block or having the latest shiny new tool in your communications box only takes you so far. And, come on, “social” is not even that new anymore, so you can’t keep playing that innovation card.

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The infancy of social technologies

Biznology

The last 20 years saw knowledge workers adding a steady stream of tools to their repertoire: increasingly sophisticated office suite software, email, the Internet, instant messaging, voice over IP, Web conferences, and, in the last decade, a number of social technologies in the form of blogs, wikis, social networks, microblogging and others.

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We don’t need a social media ROI model

Biznology

The business case for social media in the workplace and the inevitable ROI conversation have polarized innovation advocates and doubters for years. Paraphrasing Doctor Moskowitz, there is no perfect social media ROI model, there are only perfect social media ROI model s.

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Why internal Social Business Platforms matter

Biznology

As Social Business Platforms make their headway into corporate environments, many people start asking why we are trying to change something that served us so well for many years. Image via Wikipedia. After all, face-to-face meetings, emails, telephone and shared files have all proven their value, and are alive and well in most enterprises.