Remove social

Cintell

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The Right Customer at the Right time

Cintell

The social media landscape offers a virtual goldmine of customer intelligence. A tremendous amount of data is available to analyze through social networking channels that can continually educate and inform you about your buyers. Follow thought leaders in targeted industries and topics on social networks. Finding the right time.

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Want to Deliver an Outstanding Customer Experience? Read On

Cintell

Pay attention to what is being shared on social media. You need to analyze the trends in the market and also the key strategies being used by your competitors. Never provide the opportunity to your customers to turn to social media platforms to vent their frustration. This is when the customers are the most honest.

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17 Things High-Performing Companies Do to Optimize Their Buyer Personas

Cintell

In addition to internal CRM data insights, extensive external data sources are used to augment internal data, this may include personality attributes, professional details, social indicators, education level, income, and more. Both competitive and industry trend research is conducted at least quarterly.