Remove social-network work

Paul Gillin

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What Social Media Marketers Should and Shouldn’t Do

Paul Gillin

A journalist contacted me with some questions about social media marketing that I hear quite often. What are three or four things social media marketers should do, and explain why they’re important. Identify the social media channels that your customers use – if any – and stake out at least a basic presence there.

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McKinsey Research Again Validates Social Technology Benefits

Paul Gillin

Here are highlights from the fifth annual McKinsey study, “ How social technologies are extending the organization ” (registration required). However, the research also indicates that becoming a fully networked organization is difficult, and remaining fully networked may be even harder.

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This Brand Ambassador Program Goes Against the Grain

Paul Gillin

The PR agency for a startup called Social Rebate has been asking bloggers to comment on the company’s somewhat novel approach to brand ambassadorship. Social Rebate is a service that creates brand ambassadors by offering cash and rebates to people who share recommendations of products and services in their social networks.

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Industrial Age Thinking Thwarts Potential of Internal Social Nets

Paul Gillin

About 15 years ago the CEO of the company where I worked decided that it was important that employees should learn to use the technology they were writing about. The social networking metaphor is increasingly expanding into the enterprise as a means to encourage knowledge-sharing among employees. Factory Thought.

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Security Tips for Social Netizens

Paul Gillin

The difference between the Nigerian princess plea, the PayPal password reset email and other famous online security scams we know and love is that social networks make it appear as if the requests are coming from your friends. social networks Tips Digital Defense security' lolol bit.ly/ZUT…

Tips 50
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Facebook, LinkedIn and Twitter in Plain English

Paul Gillin

I prepared summaries for my upcoming Search & Social Double Whammy seminar on May 2 in Burlington, MA describing the “big three” social networks: Facebook, LinkedIn and Twitter. My goal was to describe in plain English the way these networks provide value to their users and the metaphors they use for interaction.

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The Social CIO: Texas Health Builds a Knowledge Engine

Paul Gillin

Last week I posted a rant about the failure of CIOs to take a leadership role in their company’s social media strategies. The employee-focused social network is changing the way the business operates. Many went to the network to ask if their colleagues were seeing a surge in flu-related admissions. million customers.