Paul Gillin

article thumbnail

A Word of Mouth Campaign for Clean Drinking Water

Paul Gillin

Next week’s Supergenius conference in New York, organized by GasPedal and word-of-mouth pioneer Andy Sernovitz, promises to be a fantastic event, at least if last December’s inaugural conference was any indication. I’m supporting the effort and I hope you will too. You can sign up for Supergenius here.

article thumbnail

Social Marketing Wisdom from the Insurance Industry – Really

Paul Gillin

I was privileged to be on a panel with some outstanding social media practitioners from the insurance industry at the 2011 Social Media Conference for Financial Services put on by LOMA LIMRA this morning. His advice to social media marketers: “Think big. “It was a huge win for them. “.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

My New Book, ‘Attack of the Customers,’ is now available

Paul Gillin

One of the things that has always captivated me about social media is the power it gives to individuals to greatly amplify their voice. Social networks are also sufficiently mature that good word-of-mouth can potentially replace traditional marketing. I certainly could use your help.

article thumbnail

CareOne Cashes In On Community

Paul Gillin

But there’s nothing underhanded about CareOne, a nine-year-old company with 700 employees and a philosophy that “There’s no reason to be ashamed of being in debt,” according to Social Media Director Nichole Kelly (right). A busy online community has been a remarkably effective engine of growth. She would do no such thing.

article thumbnail

Direct Marketing Doesn’t Have to Suck

Paul Gillin

When you think in terms of what your customer wants, rather than what you need to sell, you create new channels of word-of-mouth awareness. 10 Things Direct Marketers Can Do to Take Advantage of Social Media. Lots of direct marketers still haven’t bought into this idea. But please, save the postage stamp.

article thumbnail

Facebook Can Work for B2B Marketers, But You Gotta Know the Rules

Paul Gillin

Buddy Media uses it to capture leads , as does e-mail marketing provider Infusionsoft. EMC has several FBML pages, including a list of its other social media accounts and a game you can play only after liking the page. That’s a great way to generate word-of-mouth, because posts are shared with people’s friends.

article thumbnail

Tribes Rule the Hyper-Social Organization

Paul Gillin

In the end, the rise of social media “is likely to present companies with a critical question that is bound to keep executives busy for the next few years: What business are we in?&# Customers who arrive via word-of-mouth recommendation are twice as loyal as those who respond to an ad.

Rules 50