Remove sites social

Cintell

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The Right Customer at the Right time

Cintell

The social media landscape offers a virtual goldmine of customer intelligence. A tremendous amount of data is available to analyze through social networking channels that can continually educate and inform you about your buyers. Follow thought leaders in targeted industries and topics on social networks. Finding the right place.

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A Guide to Optimizing Customer Communications

Cintell

As an example, younger, more tech-savvy buyers are typically more comfortable engaging in self-service communication with a chatbot on your site before checking out their cart. Already, more than 60% of American buyers prefer to solve simple issues though a self-service site, knowledge hub, or application. And why wouldn’t they?