What is a Touchpoint, and How Can You Use It to Boost Sales?
Televerde
NOVEMBER 15, 2021
They are available through print, radio, television, and the internet. If you want to know what you did well or where you fell short, follow up each purchase with a customer satisfaction survey. Check out this video for more information on touchpoints: 21 Touchpoints on Your Customer Journey Map by Brand Master Academy.
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