5 useful sources for capturing voice of the customer (VoC) data
Tomorrow People
NOVEMBER 25, 2021
The vast majority of companies use surveys to gauge how well they’re performing in the eyes of their customers. With many survey tools and pre-built templates out there, it can be tempting to include questions that don’t add much value for your business – but marketers should be careful. 5 ways to capture the voice of the customer.
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