B2B social media lessons from Steven Slater and Mark Hurd
Chris Koch
AUGUST 13, 2010
Valleywag did a great piece on the trail of anguish Slater left on a social media site called Airliners.net about how airlines’ absurd baggage fees had caused an explosion in carry-on baggage that pits passengers against crew and puts everyone in danger. Thanks to the site, we discover that Slater has loved flying since he was a kid.
100 
Let's personalize your content