Customer Experience Matrix

MAY 14, 2014

I’m guessing that vendors who have already spent time integrating with Salesforce.com and other established platforms have a very clear picture of what’s required to make a platform truly useful. Some sort of self-generating wiki might work. Therefore I’d really want their input into the list of platformality requirements.

Rules 120

Rules Work Management Marketing Management API 120

Customer Experience Matrix

JUNE 2, 2009

It lets marketers or sales people specify companies and individuals to monitor, and then scans media including social networks (LinkedIn, Facebook), public forums (blogs, wikis, Diggs, Twitter), paid sources (D&B, Zoom, Jigsaw,) and Web pages for information about those entities.

Demand Generation Agencies 120

Demand Generation Agencies Demand Generation Marketing Automation Services Marketing Management 120

Customer Experience Matrix

JANUARY 24, 2015

The system also extends beyond sales and marketing functions to include customer forums, Wikis, support tickets, project schedules with tasks assigned to individuals, and coupons. Workflows can manage both marketing campaigns and internal projects. Full disclosure: I’ve consulted for them.) It also includes its own lightweight CRM.

Marketing Automation Services 120

Marketing Automation Services Small Business Marketing Paid Search Agency Marketing Report 120

Customer Experience Matrix

DECEMBER 13, 2008

You also need a standard Salesforce.com installation and perhaps company Web site to integrate during testing. In particular, could be they be built cooperatively (“crowd sourced”) with a Wiki or something similar? Assembling these packages would be quite a bit of work, but only has to be done once. What flaws or risks do you see?

Demand Generation 120

Demand Generation Work Management Demand Marketing Management 120