Can you do top-of-funnel marketing automation without CRM?
Biznology
JUNE 6, 2018
According to Salesforce.com , 92% of customer interactions happen on the phone. Call tracking vendors expect users to use a CRM. Some vendors (CallRail) offer a rudimentary, quasi-CRM app (LeadCenter), that lacks the robust tools needed for true marketing automation. One vendor already building a chat-based hub is Podium.
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