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FEBRUARY 17, 2012 [Salesforce.com] 4 Characteristics of a Winning Social Enterprise Strategy
However, in the past few years, Marc Benioff, CEO of Salesforce.com, has used the phrase to define organizations that are pioneering a new level of connectivity within the corporate world. What is the social enterprise? Traditionally, the term has referred to an organization’s social mission of philanthropy, charity or furthering a noble cause. Made possible through cloud computing, the social enterprise mirrors personal social networks like Facebook that leverage the social grid to share information and ideas. The value of the social enterprise is simple. News & Notes
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MAY 17, 2012 [Salesforce.com] Is Eliminating the Bargaining Power of Customers More Important Than Working On the Customer Experience?
Given that Apple, Amazon, Zappos, USAA, SouthWest Airlines, Zanes Cycles, Richer Sounds, Salesforce.com, O2, American Express. Listening to the Steve Jobs biography by Walter Isaacson I am left with the impression that nothing was more important to Steve Jobs then using technology to produce great products that delivered a great user experience. Good enough was good enough, even great, for many in the computer industry. Only insanely great was good enough for Steve Jobs. Why is it an issue? Because of ‘Other Priorities’. What can these other priorities be? How do you increase that?
MAY 17, 2012 | SAZBEAN
[Salesforce.com] Is Eliminating the Bargaining Power of Customers More Important Than Working On the Customer Experience?
FEBRUARY 17, 2012 | SAZBEAN
[Salesforce.com] 4 Characteristics of a Winning Social Enterprise Strategy
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