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  • LOOPFUSE  |  TUESDAY, DECEMBER 27, 2011
    Tips on email marketing, a marketing automation blueprint, and examples of B2B lead nurturing top the list of most popular posts of 2011
    To add LoopFuse to Salesforce.com, click  here. The end of the year is a time to take inventory of your accomplishments as well as look forward to the opportunities a new year offers. We are very excited about 2012 here at LoopFuse and wanted to share the three most popular Mouth of the Funnel blog posts for 2011.
  • IT'S ALL ABOUT REVENUE  |  TUESDAY, SEPTEMBER 18, 2012
    How Dreamforce Boosts Lead Generation [CHART]
    With many of our customers using  salesforce.com  AND also an increasing number of marketers attending, we thought it would be great to see what “effect” Dreamforce had on our customers on  lead generation  over the past few years. Well the results were pretty clear.  Considering Dreamforce was held different months each year (Sept.,
  • LOOPFUSE  |  MONDAY, APRIL 2, 2012
    Less Really Is More - Getting The Right Number of Fields on Your Form
    To add LoopFuse to Salesforce.com, click  here. Yes, we know it is tempting to continue adding all sorts of fields to the form you are creating because you want lots of information to help segment and prioritize your leads. But is that really the best way to design your landing pages for best click and response rates?  Enjoy!
  • MODERN B2B MARKETING  |  FRIDAY, JUNE 12, 2009
    Marketing Features in Salesforce Summer 09
    There are many new features for marketer to check out in the Summer 09 release of Salesforce.com. Other new features include: Auto-response email and updates are now available in Salesforce.com, which means you can set up automated emails & field updates based on campaign member behavior and attributes using workflow rules.
  • CUSTOMER EXPERIENCE MATRIX   |  TUESDAY, OCTOBER 2, 2012
    KXEN Packages Automated Predictive Models within Salesforce Apps
    As I mentioned in my Marketing Automation Beer Goggles post, KXEN introduced a free lead scoring app for Salesforce.com users at Dreamforce. Scoring happens within the external application itself – Salesforce.com in this case – allowing the system to update scores as Salesforce data changes without running on KXEN’s own servers.
  • CUSTOMER EXPERIENCE MATRIX   |  WEDNESDAY, OCTOBER 10, 2012
    SetLogik Offers B2B Marketers a Real Marketing Database
    originally saw SetLogik as a tool to associate marketing leads with sales opportunities, even when they are not connected directly within Salesforce.com. This has been sadly lacking in most B2B marketing automation systems, which supplement the Salesforce.com database with barely-extensible lead profiles and contact histories.
  • DIGITAL BODY LANGUAGE  |  MONDAY, DECEMBER 13, 2010
    Four Interesting Trends from Dreamforce
    Last week I had the pleasure of wandering the floor at Dreamforce, Salesforce.com ’s annual conference. 3) Integration Must Be Seamless: Salesforce.com has long focused on the need to seamlessly tie together all interactions with customers, and this viewpoint is spreading throughout the entire buying process.
  • CUSTOMER EXPERIENCE MATRIX   |  THURSDAY, NOVEMBER 5, 2009
    B2B Marketing University: For Now, Marketing Automation and CRM Are Still Separate
    Joe Moloney gave a more detailed answer about limits in Salesforce.com in particular, including lack of CAN-SPAM compliance and limits on mass emails. Is Salesforce.com a threat to vendors of marketing automation solutions? hugely enjoyed yesterday’s Boston session of the Silverpop -sponsored B2B Marketing University.
  • SALES INTELLIGENCE VIEW  |  MONDAY, NOVEMBER 15, 2010
    There Will Be No Sleeping at Dreamforce
    facebook Inbound Marketing insideview jigsaw linkedin marketing Sales sales productivity Salesforce salesforce.com social selling Besides all of the great keynotes by Marc Benioff, Bill Clinton and the music by Stevie Wonder, people come to Dreamforce to party. Sales Intelligence Social Selling B2B CRM customer 2.0 Dreamforce Enterprise 2.0
  • CUSTOMER EXPERIENCE MATRIX   |  MONDAY, DECEMBER 19, 2011
    Influitive Helps Marketers Build an Army of Advocates
    managing awards, and API-level integration to pull profile data ( LinkedIn ), record completed challenges ( Quora , Twitter , Facebook , LinkedIn) and announce completed challenges ( Salesforce.com Chatter). Marketers recognize the potential reach of social media, but are rightly frightened that they can’t control the message.
  • SMASHMOUTH MARKETING  |  TUESDAY, NOVEMBER 2, 2010
    Election Day: SLMA's 50 Most Influential People in Sales Lead Management
    Karen Sheehey - interlinkONE Gary Skidmore - Harte Hanks Jeff Solomon - Leads360 Paul Staelin - Birst Jim Steele - salesforce.com Drew Stevens – Drew Stevens Ruth P. The Sales Lead Management Association has opened up voting for the 50 Most Influential People in Sales Lead Management. So choose wisely. Here is the list.
  • LOOPFUSE  |  FRIDAY, NOVEMBER 9, 2012
    East West Manufacturing Uses LoopFuse for Data, Metrics, and Engagement [Video]
    To add LoopFuse to Salesforce.com, click here. We have great customers here at LoopFuse and love to hear what they have to say about how our product is making a real impact on their business.  East West Manufacturing is one of those customers and Andy Reese explains why they love LoopFuse in this video. 
  • MODERN B2B MARKETING  |  WEDNESDAY, NOVEMBER 25, 2009
    Dreamforce 2009: Search Engine Marketing Junkies
    It included Sean Whiteley, salesforce.com; Howard Brown, Demand Results, LLC; Jason Stewart, Demandbase Inc.; Terry Whalen, CPC Search; and Lauren Vaccarello, salesforce.com. Many of the attendees at the session were also Salesforce.com partners with applications listed on Salesforce’s AppExchange. This
  • SMASHMOUTH MARKETING  |  SUNDAY, OCTOBER 3, 2010
    NetProspex Product Review: Powerhouse for Lead Lists
    Users can search on meta-data of specific attributes at companies such as what software system their organization is using, for instance Salesforce.com, NetSuite or Oracle. As many of you would expect, Green Leads consumes prospect lists at a rate that far exceeds most outbound marketing efforts. We love them all and use them all in parallel.
  • LOOPFUSE  |  WEDNESDAY, OCTOBER 26, 2011
    You do know what companies are visiting your web site, don't you?
    To add LoopFuse to Salesforce.com, click here. This is one of the most basic pieces of information you must have as a B2B marketer and we are frequently surprised by how many companies don’t have this or don’t know they can get it. It will open your eyes to a whole new level of actionable information. We promise!
  • SALES INTELLIGENCE VIEW  |  TUESDAY, DECEMBER 21, 2010
    Introduction to the Social Selling University
    insideview Microsoft Dynamics netsuite oracle oracle crm on demand sales productivity salesforce.com sCRM Social CRM social selling socialpriseWe’ve had the opportunity to introduce our vision of Social Selling to customers, sales professionals and our visitors at Dreamforce. Sales 2.0 customer 2.0 Enterprise 2.0
  • CUSTOMER EXPERIENCE MATRIX   |  TUESDAY, JUNE 4, 2013
    My Take: Salesforce Acquires ExactTarget, Continues Marketing Automation Industry Consolidation
    'I''ve been in meetings all day and just emerged to hear that Salesforce.com purchased ExactTarget. Frankly, of the two, entry into B2C marketing seems more important because it''s such a large business and Salesforce.com needs to know where its next several billion dollars in revenue will come from. Adobe , where art thou?
  • IT'S ALL ABOUT REVENUE  |  THURSDAY, FEBRUARY 9, 2012
    The Enterprise’s $5.3 Billion Endorsement of the Cloud
    Not one to wait around, Salesforce.com said it would buy the cloud-based HR service Rypple a mere two weeks later. by Joe Payne | Tweet this If there was any remaining debate on whether cloud computing is here to stay, it was squashed today. billion. billion in December. SAP and Oracle’s combined purchases amount to a $5.3
  • CUSTOMER EXPERIENCE MATRIX   |  MONDAY, JULY 20, 2009
    Active Conversion Offers Strong Lead Management and Leaves Out the Rest
    Yet some other features are fairly advanced: Active Conversion can identify anonymous Web site visitors through reverse IP lookup, find contact names for those companies in JigSaw , and either send the data to Salesforce.com or let sales people access it withing Active Conversion itself. Registration is no longer required.)
  • LOOPFUSE  |  THURSDAY, FEBRUARY 16, 2012
    Unbounce + LoopFuse = Landing Page Awesomeness
    To add LoopFuse to Salesforce.com, click  here. We are very excited to announce that we now support Unbounce for landing pages. We are always on the lookout for great functionality we can add to LoopFuse via direct integrations and landing pages are an essential element to on-line marketing efforts.
  • DIGITAL B2B MARKETING  |  TUESDAY, APRIL 2, 2013
    B2B Marketing’s Measurement Problem
    In most B2B organizations, Salesforce.com or a similar solution is the system of record. No one makes a million dollar decision based on one white paper, one email or one Google search. The buying process may take 12 to 18 months. 20 different people may be involved in the decision. Peers, consultants and analysts will provide their input.
  • SAVVY B2B MARKETING  |  THURSDAY, MARCH 29, 2012
    B2B Videos: Go Beyond Humdrum to Engage & Enthrall
    Salesforce.com lays out plenty of compelling arguments in this video (shown below) explaining why and how it uses video in its own marketing. If you’re determined to handle it on your own, check out this video from Salesforce.com (shown below) outlining how to create a successful one. And it’s no wonder.
  • SMASHMOUTH MARKETING  |  TUESDAY, NOVEMBER 17, 2009
    Lead Generation Tips: Business Card Data Entry For Free | Dreamforce Special
    week later, they get a spreadsheet with all the data -- perfect for importing into Outlook, Salesforce.com or other CRM systems. How many business cards do you have laying around in one of the current states? On your desktop in a pile 2. Wrapped in a rubber band 3. In a ziplock bag 4. Distributed in the inside pockets of four blazers 5.
  • SALES INTELLIGENCE VIEW  |  MONDAY, NOVEMBER 8, 2010
    Are you Attending Dreamforce 2010?
    Last year was a huge year for us at the Salesforce.com show and we came in style with a secret agent theme that James Bond would be jealous of. Dreamforce News sales productivity Salesforce salesforce.com salesview sCRM socialprise twitter The Dreamforce event is one of the largest shows InsideView attends. customer 2.0
  • FUNNEL FOCUS  |  TUESDAY, NOVEMBER 9, 2010
    Brent Mellow Helps You Choose the Right Marketing Solution
    Brent completed his initial salesforce.com partner training in 2003 after having been a customer of salesforce.com for the two prior years. Brent is a certified salesforce.com administrator with nearly a decade of experience with salesforce.com and the Force.com cloud platform.
  • LOOPFUSE  |  WEDNESDAY, JANUARY 18, 2012
    Know your prospect engagement funnel and other great points from Matt Heinz
    To add LoopFuse to Salesforce.com, click here. Here is the full video replay of yesterday’s webinar with Matt Heinz of Heinz Marketing. Great stuff! We would love you to try out LoopFuse here. To find out exactly what LoopFuse does, click here. You can follow LoopFuse on Twitter here or join us on our Facebook fan page here.
  • CUSTOMER EXPERIENCE MATRIX   |  WEDNESDAY, OCTOBER 17, 2012
    Microsoft Buys Marketing Automation Vendor MarketingPilot: Start of Something Big?
    It only recently added standard B2B marketing automation features including a customer-level marketing database, outbound email, landing pages, lead scoring, Web behavior tracking, reporting, and Salesforce.com integration. still doubt Salesforce.com will get the message any time soon, but maybe they'll start to reconsider.
  • IT'S ALL ABOUT REVENUE  |  THURSDAY, AUGUST 25, 2011
    Your Dreamforce Survival Guide #DF11
    Success at Dreamforce: the Girly Geeks – This blog post from salesforce.com addresses that lonely feeling of attending Dreamforce by yourself, and how a group of like-minded techies used social media to find each other. Marcus Nelson is the director of social media for salesforce.com. Better get into survival mode. can help. Be Early.
  • CUSTOMER EXPERIENCE MATRIX   |  WEDNESDAY, MAY 8, 2013
    HubSpot Releases Social Inbox and Reveals So Much More
    The data includes Web and email behavior captured directly in HubSpot, data imported from Salesforce.com, and whatever else the system has available. Unstated but hovering in the background was the fact that Salesforce.com is an investor in HubSpot and might some day consider buying them to expand its own marketing scope.
  • LOOPFUSE  |  TUESDAY, MAY 22, 2012
    Setting Up a Simple Email Drip Campaign [How To]
    To add LoopFuse to Salesforce.com, click here. One email lead nurturing example we recommend to every company that is focused on getting people to sign up or register on their website is the simple Email Drip Campaign. The basic flow will look like this: Step 1. Create a lead flow and name it. Step 2. Step 3. Create a Pause node. Step 4.
  • CUSTOMER EXPERIENCE MATRIX   |  WEDNESDAY, MAY 11, 2011
    Silverpop's Latest Release Targets Sophisticated Marketing Automation Buyers
    Engage still relies on Salesforce.com to produce revenue reports. Salesforce.com integration. They can have the system create Salesforce.com tasks when a new lead is created, use Salesforce.com opportunity stages within campaign rules, and add leads to a Salesforce.com campaign at any step in a marketing automation program.
  • LOOPFUSE  |  MONDAY, AUGUST 6, 2012
    Are you getting gold medal results from your email lead nurturing efforts?
    We have a variety of lead flows enabled for our own use and took a look at one that is focused around those who have an interest in using LoopFuse with Salesforce.com specifically around our lead assignment capabilities. To add LoopFuse to Salesforce.com, click  here. Please, no batch and blast email campaigns. Average open rate: 31%.
  • CUSTOMER EXPERIENCE MATRIX   |  THURSDAY, DECEMBER 2, 2010
    HubSpot Expands Its Services But Stays Focused on Small Business
    The company began with search engine optimization to attract traffic, and added landing pages, blogging, Web hosting, lead scoring, and Salesforce.com integration. One distinct disadvantage is that most small business marketing automation systems offer their own low-cost alternative to Salesforce.com, while HubSpot does not.
  • EVERYTHING TECHNOLOGY MARKETING  |  FRIDAY, JUNE 18, 2010
    Is the In-House B2B Marketing Department Going Away?
    My last post triggered a heated debate (mostly in the LinkedIn B2B Technology Marketing Community ) about the dramatic changes we see in the B2B marketing function. One of the interesting topics that came up was outsourcing. It seems as if the marketing function has only recently caught on to this trend in a major way, though.
  • CUSTOMER EXPERIENCE MATRIX   |  WEDNESDAY, JUNE 30, 2010
    LoopFuse Offers Free Marketing Automation System: Another Step Towards Industry Consolidation
    Salesforce.com easily dominates despite the presence of surprisingly capable free products like ZohoCRM and FreeCRM. Of course, the really big question is whether Salesforce.com will make a similar move. Summary: LoopFuse has launched a free entry-level version of its marketing automation system. LoopFuse knows that, of course.
  • CUSTOMER EXPERIENCE MATRIX   |  THURSDAY, NOVEMBER 4, 2010
    Right On Interactive Offers Lifecycle Reporting
    These include sending an email via Salesforce.com or ExactTarget, creating a Salesforce.com task, generating an output file, and sending emails to Foursquare friends. CRM integration: Right On can synchronize data with Salesforce.com and Microsoft CRM on a regular basis. Either way, it’s worth a look to see what you’re missing.
  • LOOPFUSE  |  FRIDAY, OCTOBER 15, 2010
    Lead Scoring: Deliver Pre-Qualified Leads to Sales « Loopfuse.
    You can then finalize the process by delivering this information into your sales team’s most trusted sidekick – Salesforce.com. Use our LoopFuse OneView salesforce.com plug-in (available on appexchange ) and all the lead scoring and grading will be populated into the lead view. The topic on hand – enhancing your CRM with Loopfuse. 
  • LOOPFUSE  |  WEDNESDAY, OCTOBER 31, 2012
    2012 Marketing Outlook Survey Results Webinar Replay [Video]
    To add LoopFuse to Salesforce.com, click here. We had a great session yesterday going over the survey results from our recent Marketing Outlook Survey.  We would love you to try out LoopFuse here. To find out exactly what LoopFuse does, click here. You can follow LoopFuse on Twitter here or join us on our Facebook fan page here.
  • CUSTOMER EXPERIENCE MATRIX   |  WEDNESDAY, APRIL 3, 2013
    ReachForce Buys SetLogik: One-Stop-Shopping for B2B Marketing Data Plus Database
    B2B marketing data vendor ReachForce today announced its purchase of SetLogik , which provides technology to build cloud-based marketing databases and do predictive modeling against them. See my post from last October for more on SetLogik.) There’s an obvious peanut butter-meets-jelly type of logic to this match. Everybody wins!
  • LEADER NETWORKS  |  WEDNESDAY, FEBRUARY 16, 2011
    71 Top Online Customer Communities: The Big List
    Salesforce.com SalesForce Discussion Forums SAP Community Network SDN Community Sage Group Act! Online customer communities are everywhere -- you just have to look for them -- sometimes in unlikely places. Because they are dedicated to serving customers, often they are not evangelized to the general public or consumer audiences. SaaS4Channel.nl
  • IT'S ALL ABOUT REVENUE  |  TUESDAY, AUGUST 14, 2012
    14 Must Attend Dreamforce Sessions for Marketers
    Hosted by salesforce.com, Dreamforce has turned into the cloud computing event of the year, attracting IT experts, sales folks, marketers and more to San Francisco for four days of high-profile speeches, in-demand musicians, but most of all, the sessions. How Salesforce.com Uses Online Marketing to Grow Our Business. Tuesday.
  • LOOPFUSE  |  FRIDAY, SEPTEMBER 28, 2012
    Create a segmented list as a follow up to your next email campaign
    To add LoopFuse to Salesforce.com, click  here. We wanted to highlight a really straightforward and powerful way to increase the performance of your next email campaign by focusing on what you do after sending it. Yes, we know you’ll be watching opens and clicks but we suggest you focus on what happens after those clicks. 
  • CUSTOMER EXPERIENCE MATRIX   |  TUESDAY, JUNE 9, 2009
    Marketo Sales Insight Expands Salesforce Access to Marketing Data
    Marketo today officially launched “Sales Insight”, an application that makes prospect activity history directly available to sales people from within Salesforce.com. Marketo is a Force.com application that works only with Salesforce.com, while Eloqua works with several CRM products. three Web site visits in two days).
  • ANNUITAS GROUP  |  MONDAY, JUNE 18, 2012
    9 Things Marketers Need from Marketing Automation Vendors and Consultants – Part 1
    The best vendor event I ever attended was a Salesforce.com road show.  The main attraction was five customers on stage who in their words were there to share “the good, the bad and the ugly of working with Salesforce.com”. Ultimately they came back, but they made Salesforce.com work for it. This is staggering!  Really?! 
  • CUSTOMER EXPERIENCE MATRIX   |  TUESDAY, APRIL 26, 2011
    MakesBridge Offers Powerful Features to Small Business Marketers
    Canterris , NurtureHQ , and mKubed all provide email, Web visitor tracking, nurture campaigns, lead scoring, and CRM integration ((Salesforce.com for Canterris and NurtureHQ; its own CRM for mKubed) for under $500 per month. This group of marketers has different needs from even slightly larger companies. MakesBridge is another contender.
  • CUSTOMER EXPERIENCE MATRIX   |  WEDNESDAY, NOVEMBER 30, 2011
    Fabulicious Workbook Helps Assess CRM Integration Features of Marketing Automation Systems
    Pretty much every system can send leads to Salesforce.com , but capabilities vary significantly once you start looking for more. CRM integration is a fundamental feature of marketing automation. Sadly, most marketers pay little attention to these nuances until they've already selected a product. the topic.
  • ONPATH  |  THURSDAY, DECEMBER 8, 2011
    The Two Most Important Words In Sales
    OnPath has a NATO secure 9001 Call Center Telemarketing facility and is also a certified consulting partner for HubSpot , Marketo and Salesforce.com in Ottawa , Toronto and Montreal Our clients are located in USA, Canada, Ottawa , Toronto and Montreal.
  • ONPATH  |  THURSDAY, JANUARY 5, 2012
    5 Cheesy Sales Techniques That Work
    OnPath is also a certified consulting partner for HubSpot , Marketo and Salesforce.com in Ottawa , Toronto and Montreal Date : Thursday January 26, 2011 Time : 3:00pm EST / 12:00pm PST Duration : 29 Minutes Registration : [link]. In other words, it's all about the timing. You’re on the phone with a new prospect. ” 4.
  • LOOPFUSE  |  FRIDAY, SEPTEMBER 14, 2012
    Small Batch Marketing - What Microbreweries Can Teach Us About Marketing Automation
    To add LoopFuse to Salesforce.com, click  here. What can you learn about marketing automation from microbreweries?  Turns out plenty in terms of focus, volume, differentiation, and customer engagement.  We agree. but don’t make the only way you communicate. Feel free to add your favorites in the comments below.
  • SALES INTELLIGENCE VIEW  |  WEDNESDAY, JANUARY 12, 2011
    InsideView More Than Doubles Revenue in Record-Breaking Year
    facebook Inbound Marketing insideview jigsaw linkedin marketing Microsoft Dynamics netsuite News oracle oracle crm on demand Sales Sales Intelligence sales productivity sales prospecting salesforce.com sCRM social intelligence social media social selling twitter Web 2.0In March 2010, InsideView also closed a Series B Round of funding for $11.5
  • SMASHMOUTH MARKETING  |  THURSDAY, JUNE 17, 2010
    ActiveConversion Product Review: Demand Gen Intelligence
    They are partners with Google, Jigsaw, VerticalResponse, and Salesforce.com. ActiveConversion is a web based solution that allows organizations to identify visitors to their website, to automatically qualify and nurture leads, to get notified when leads become "hot," and to track ROI of marketing campaigns. This can also include lead score.
  • IT'S ALL ABOUT REVENUE  |  TUESDAY, JANUARY 10, 2012
    The Consumerization of the Enterprise App
    Salesforce.com’s Chatter app and Yammer provide the same kind of real-time collaboration for the enterprise. by Jesse Noyes | Tweet this This week tech companies from the around the globe plan to show off the latest gadgets at the Consumer Electronic Show (CES) in Las Vegas. But novelty is rarely enough. Chatter and Yammer. Assistly. Mindjet.
  • ONPATH  |  TUESDAY, MARCH 8, 2011
    Greed is Good, but Profit is Better
    Join us for 29 minutes as Erik Luhrs (President, GURUS Selling System) and Eric Hollebone (Director of CRM & Marketing Automation, OnPath) show you a new way to look at greed, 3 ways to drive higher performance from your sales team and how you can use technology like Salesforce.com to leverage more sales and profits.
  • CUSTOMER EXPERIENCE MATRIX   |  WEDNESDAY, MARCH 16, 2011
    eTrigue Puts a New Interface on Mature Marketing Automation Features
    This works directly from a Salesforce.com database, using the Salesforce.com email engine but applying eTrigue email authoring, campaign structures, Web tracking, and lead scores. Summary: eTrigue's new product is aimed at small-to-mid size businesses who want an easier alternative to leading marketing automation systems.
  • HUBSPOT  |  THURSDAY, AUGUST 18, 2011
    #Hub140 - @HubSpot Acquires Social Media Marketing Company @oneforty - [link]
    In March, @HubSpot received $32 million in Series D funding from Sequoia Capital, Google Ventures, and Salesforce.com. Today @HubSpot acquired @oneforty, a social media marketing company based in Cambridge, MA. Hub140 - [link] Tweet This. Like @HubSpot, @oneforty recognizes the importance of social media in the transformation of marketing.
  • SMASHMOUTH MARKETING  |  MONDAY, JUNE 28, 2010
    5 Thoughts About Sales 2.0 Conference Opening Remarks
    Conference lead off speaker was Polly Sumner of Salesforce.com. This morning's Sales 2.0 Although she spoke about Tools, her real message wasn't about tools as much as it was about use, and ways of working. It Gerhard Gschwandtner , the conference host,captures it with a question to Polly, "so it's about a mindset?" How they will use it.
  • THE POINT  |  MONDAY, DECEMBER 6, 2010
    Top 10 Posts on B2B Lead Gen for 2010
    Salesforce.com Webinar Invitation Gets It Right. Getting the Most from Salesforce.com: A Conversation with David Taber. Without further ado, here are the top 10 most popular blog posts from our blog, “ The Point ” in 2010 (as measured by page views). Comments after the fold. 26 Must-Have Negative Keywords for B2B PPC Campaigns.
  • LOOPFUSE  |  FRIDAY, FEBRUARY 24, 2012
    Don't Hire - Automate!
    To add LoopFuse to Salesforce.com, click  here. We love our customers and really love it when they tell the world why they chose us and how we are helping them manage leads, close business, and generally just rev the marketing engine. The folks at Adzerk have done just that with this great post entitled Don’t Hire – Automate.
  • IT'S ALL ABOUT REVENUE  |  FRIDAY, AUGUST 10, 2012
    How to Tell If Your Customer Community is Driving Revenue
    It feeds activity into our marketing database and I’m able to selectively choose which pieces of that information I want to pass into our Salesforce.com CRM system. It’s been as simple as passing through someone’s Topliners community username into their contact record in Salesforce.com. Are we seeing steady growth?
  • LOOPFUSE  |  TUESDAY, JANUARY 22, 2013
    Move Beyond Basic Email Marketing with Prospect Activity Information and Automated Follow Up Emails
    This manual hand off can be automated via Salesforce.com integration and personalized follow up emails can be sent from a designated salesperson after a selected wait time (a day or two).  To add LoopFuse to Salesforce.com, click here. This further leveled the marketing playing field between small and large companies.
  • LOOPFUSE  |  FRIDAY, MAY 17, 2013
    New Drupal Plugin release for LoopFuse - now supporting Drupal 7 (D7)
    To add LoopFuse to Salesforce.com, click  here. 'We’ve updated the LoopFuse Drupal Plugin to support Drupal 7! Special thanks go out to: Shakeel Tariq at ValorTech for the Initial patch and Derek Gilmore from DMZ Interactive for updates and testing. Check it out! Let us know how things look. link]. Marketing Automation cms d7 drupal
  • PAUL GILLIN  |  THURSDAY, SEPTEMBER 15, 2011
    Measuring the Immeasurable
    Influence measurement is a natural evolution of conversation monitoring, a discipline that’s personified by Salesforce.com’s Radian6 tool and dozens of competitors. My post last week about the shortcomings of Klout got several thousand views and generated quite a bit of discussion. Coming from a 50-year-old, it’s an insult.
  • DIGITAL B2B MARKETING  |  THURSDAY, JUNE 7, 2012
    42 B2B Marketing Acronyms and Abbreviations
    Salesforce.com. Some days B2B marketing discussions seem more like a reading of alphabet soup. With lines like “we need SME commitment before developing DDMs for the ABM program”, it is no wonder marketers often struggle to communicate internally. If so, add it to the comments (and please define it!), SME : Subject Matter Expert.
  • LOOPFUSE  |  TUESDAY, FEBRUARY 21, 2012
    Identified Doubles Revenue With LoopFuse
    Organizations leveraging LoopFuse achieve 50 percent more productivity from their sales and marketing departments by efficiently nurturing, scoring and then assigning leads in Salesforce.com (CRM). To add LoopFuse to Salesforce.com, click  here. Today we are sharing one of those stories from super cool company Identified. Enjoy!
  • CUSTOMER EXPERIENCE MATRIX   |  TUESDAY, MAY 25, 2010
    Oracle Buys Market2Lead Intellectual Assets
    If there's a single major distinction between the two types of systems, it's the heavy reliance of B2B marketing automation on sales automation data, which in practical terms means reliance on Salesforce.com. Oracle tersely announced today that it had purchased the intellectual assets of demand generation vendor Market2Lead.
  • B2B LEAD BLOG  |  FRIDAY, OCTOBER 29, 2010
    In the Race for Sustained Capability, Training Just Got Lapped…Again!
    Looking at and learning from an industry pioneer and leader such as Salesforce.com, we can start to see best practices such as setting up These days social media and videos that reach and educate the prospect base are all the rage, but how do we as B2B marketers employ these tools? 
  • VIEWPOINT  |  TUESDAY, APRIL 2, 2013
    Good Reads for B2B Marketing - Advantages of LinkedIn in B2B Marketing
    Everyone at a company has a role to play in a brand's social media marketing efforts, since you never know whose network will turn out to have a profitable contact in it, executives from Salesforce.com, Cisco Systems and Xerox said at South by Southwest Interactive. The B2B Marketing Advantage of LinkedIn.
  • CUSTOMER EXPERIENCE MATRIX   |  TUESDAY, OCTOBER 18, 2011
    B2B and B2C Marketing Automation: Understanding the Differences
    By very sharp contrast, B2B marketers rely primarily on their CRM system (that is, Salesforce.com or a competitor) as the primary data source, and complement that with information captured directly by the marketing automation systems’ own landing pages and Web tracking tags. Like any traveler, I’ve returned home with some new perspectives.
  • VIEWPOINT  |  MONDAY, JULY 11, 2011
    Beyond Financials: VC & IPO Due Diligence on Sales & Marketing Metrics
    Curious about how long each has been a public company, I checked on the years in which their stocks were offered: Salesforce.com – 2004; SuccessFactors – 2007; and NetSuite – 2007. Could the reasons why point to similar expense paths for the marketing automation vendors looking at going public? Sales and marketing activity.
  • IT'S ALL ABOUT REVENUE  |  MONDAY, DECEMBER 3, 2012
    Australia is Experiencing a Marketing Boom [CHART]
    You can see it everywhere from the launch of Salesforce.com’s  Marketing Cloud  to the incredible success of  Eloqua Experience 2012. by Andrew Stanbridge | Tweet this There is no denying 2012 has been a big year for Modern Marketers. At Eloqua we have seen this in the form of increased customers as well as partner growth.
  • B2B LEAD GENERATION BLOG  |  TUESDAY, MAY 18, 2010
    5 Steps To Creating A Lead Gen Machine & The Predictable Revenue That CEOs Love
    To answer this question I’ve invited Aaron Ross, CEO of PebbleStorm and the author of "PREDICTABLE REVENUE: Lessons Learned From Growing Salesforce.com’s $1 Billion Sales Machine", to join me for this complimentary webinar on Thursday, May 20th. The biggest challenge for marketers is the quality vs. quantity tug-of-war. What happens next?
  • ONPATH  |  MONDAY, NOVEMBER 21, 2011
    Ottawa Salesforce User Group Meeting - November 24th 2011
    Deep Dive Presentation : Tim Rees from Adobe - Salesforce.com @Adobe. Salesforce.com is now @Adobe , during 2011 Adobe rolled out the first phase of Salesforce.com deployment. Please join us for our next Ottawa Salesforce User Group meeting on Thursday November 24. The host for this meeting is Tim Rees, Adobe.
  • CUSTOMER EXPERIENCE MATRIX   |  THURSDAY, FEBRUARY 12, 2009
    Infusionsoft: Impressive Marketing Power for a Very Low Price
    The fifith core function, integration with Salesforce.com , is not provided because Infusionsoft has its own sales automation capabilities. If advanced lead scoring or Salesforce.com integration are show stoppers for you, then read no further. Two economists are walking on the street. One looks down and sees a $100 bill.
  • GROW - PRACTICAL MARKETING SOLUTIONS  |  SUNDAY, AUGUST 5, 2012
    Six hot trends in social influence marketing
    Salesforce.com is also identifying and rewarding their “Chatterati” — employees who are the most helpful online influencers, regardless of their title or job role. Influence has been democratized! This is another way of saying, “Who creates buzz?” This begs the question … Now what? Tweet.
  • LOOPFUSE  |  MONDAY, SEPTEMBER 17, 2012
    Secrets to Successful Marketing Automation [report]
    To add LoopFuse to Salesforce.com, click  here. The smart folks over at Heinz Marketing have released a new report on the “ Secrets to Successful Marketing Automation.”  ”  This is required reading if you are considering marketing automation or have implemented a system and are looking to get more out of it.
  • FEARLESS COMPETITOR  |  FRIDAY, JUNE 17, 2011
    Laugh and Learn featuring @fearlesscomp – Episode 30 – Nothin’ But The App
    The company here, Vertical Response , could have used dry and boring specs for their integration with Salesforce.com. B2B Lead Generation | Laugh and Learn Episode 30. Each week we do a B2B marketing show called Laugh and Learn – sharing a key marketing lesson using wit and humor. They could have hosted a webinar.
  • MARKETING GENIUS BLOG  |  MONDAY, MAY 2, 2011
    Genius Simplicity
    In our own space of marketing automation, for example, a features arms race has broken out that would make salesforce.com ‘s  &# No Software&# SaaS-y mascot blush with embarrassment. I’ve been thinking a lot lately about the Genius of Simplicity as I use my iPhone and iPad more and more each day. But here’s the irony.
  • LOOPFUSE  |  FRIDAY, MAY 18, 2012
    What would you do with 1 million emails?
    To add LoopFuse to Salesforce.com, click  here. Please tell me your answer is NOT send them all at once:). We recently passed the 1 million emails sent threshold in our own deployment of LoopFuse (yes, we do use our own product). This definitely takes some discipline and thought but the results speak for themselves.
  • SALES CHALLENGER  |  TUESDAY, FEBRUARY 21, 2012
    4 of the Most Popular CRM Apps
    Does your company use Salesforce.com as your CRM? One way Salesforce.com users are combating this issue is by supplementing their Salesforce interface with apps from Salesforce.com’s AppExchange. Also make sure to see what your peers are saying about Salesforce.com apps in a recent discussion featured on our Sales Ops forum.
  • LOOPFUSE  |  FRIDAY, SEPTEMBER 7, 2012
    The Marketing Technology Landscape [New Infographic]
    To add LoopFuse to Salesforce.com, click  here. We highlighted an awesome (and detailed) marketing technology landscape infographic by Scott Brinker who writes the Chief Marketing Technologist blog back in February. Can you spot LoopFuse?  We’re nicely included in the “Marketing Automation” section in the middle left.
  • CUSTOMER EXPERIENCE MATRIX   |  MONDAY, NOVEMBER 29, 2010
    Treehouse Interactive Refines Its Features and Targets Larger Firms
    GoToWebinar When I last wrote about Treehouse, it had just added Salesforce.com integration. The CRM integration can now capture the search phrase and other referral details for leads imported from Salesforce.com Web to Lead forms: this required special processing since Salesforce.com embeds the information within a text string.
  • CUSTOMER EXPERIENCE MATRIX   |  THURSDAY, SEPTEMBER 23, 2010
    Do Small Businesses Need Marketing Automation?
    In addition, most small firms have pretty basic needs, so even the “light” editions of full-featured products like Salesforce.com can be overkill. Summary: Vendors who target small businesses include provide functions beyond traditional marketing automation. This helps business owners who need to generate revenue as efficiently as possible.
  • CUSTOMER EXPERIENCE MATRIX   |  THURSDAY, AUGUST 12, 2010
    Genius.com Offers Free Edition: How Much Does It Lower True Cost of Entry?
    The key term here is “instant-on”, which Genius defines to mean “instantly integrated website tracking, email marketing and social media campaign tracking” along with fully automated integration with Salesforce.com, including custom objects. Summary: Genius.com has added a free version of its system.
  • LOOPFUSE  |  THURSDAY, MARCH 28, 2013
    Building the business case for marketing automation
    To add LoopFuse to Salesforce.com, click here. Marketing budgets are limited and always smaller than we’d like them to be in a perfect world.  As a result, marketers have to make hard decisions about what to invest in and how much to invest along with an understanding of the expected return on that investment. So there you have it. 
  • B2B VOICES  |  WEDNESDAY, MAY 18, 2011
    What the LinkedIn IPO could mean for B2B communicators
    But as this story in Bloomberg details, LinkedIn gets “70 percent of revenue from business subscriptions, a model that’s similar to Salesforce.com.&# If the company goes down the path of integrating with Salesforce.com, provide deeper analytics and gives me useful options to add content I’d pay. Group Pages. Make Me Pay.
  • CUSTOMER EXPERIENCE MATRIX   |  FRIDAY, FEBRUARY 13, 2009
    How Demand Generation Systems Handle Company Data: Diving into the Details
    SFDC" stands for Salesforce.com.) explored this in most depth with Marketo, who clarified that any individual NOT linked to a company by Salesforce.com will be given its own company record (a one-to-one relationship), even if the database contains several individuals from the same organization. Yesterday the final answer trickled in.
  • CUSTOMER EXPERIENCE MATRIX   |  WEDNESDAY, JUNE 29, 2011
    ExactTarget and Eloqua Stake Their Claim To Centralized Customer Management
    The IMH, as we cognoscenti call it, combines ExactTarget's email, mobile, Web pages, Web visitor tracking, and social media with external touchpoints as well as Salesforce.com and Microsoft CRM. Eloqua’s AppCloud is obviously modeled on Salesforce.com’s AppExchange and other application stores. So did I. Oh well. So it’s all good.
  • CUSTOMER EXPERIENCE MATRIX   |  TUESDAY, OCTOBER 11, 2011
    Marketo Spark Targets Small Business Marketing Automation
    With its $750 price, no shopping cart, and a reliance Salesforce.com for CRM, Spark appeals to a different market of slightly larger companies. Marketo today announced the launch of Spark , a new brand aimed at small and mid-size business. Functionally, Spark is pretty much identical to the standard Marketo system. So the news here is price.
  • SALES CHALLENGER  |  MONDAY, MARCH 19, 2012
    11 More of the Most Popular CRM Apps
    Several weeks ago we discussed four of the most popular apps from Salesforce.com’s AppExchange that Salesforce CRM users can download to help improve the functionality, efficiency, and effectiveness of their interfaces. Our new CRM App resource breaks the apps down into in the following categories: Email and Data Integration. Lead Management.
  • NUSPARK  |  SATURDAY, APRIL 27, 2013
    How to Set Up a Promoted Tweet Campaign Targeting Keywords
    Keyword target examples: manage contacts, new CRM, Salesforce.com, lead management, sales tools, sales management. 'Twitter recently launched a keyword targeting option for Twitter Ads.  It’s like Google AdWords-like targeting for Twitter.  Below is a video of how it works. click bottom right to enlarge).  .  . Strategy for Advertisers.  .
  • LOOPFUSE  |  WEDNESDAY, JUNE 6, 2012
    [Webinar] Leveraging Connection Intelligence with IntroRocket
    IntroRocket is embedded inside Salesforce.com and there is a free portal for non-sales users. We love products that help sales and marketing professional do amazing, innovative things and are planning a discussion with IntroRocket CEO Michael Leeds on Thursday, June 14 at 1pm ET/10am PT to do just that. About IntroRocket.
  • CUSTOMER EXPERIENCE MATRIX   |  THURSDAY, MAY 26, 2011
    Oracle Real-Time Decisions Empowers Business Users
    ll grant that SaaS makes it easier to add new components on top of a standard platform such as Salesforce.com ’s Force.com. One of the few dependable rules in the software industry is that Suites Win. When a market first develops, it is filled with “point solutions” that do one function – say, send emails or analyze Web traffic.
  • IT'S ALL ABOUT REVENUE  |  THURSDAY, AUGUST 30, 2012
    Why I Go To Dreamforce: Answers from 7 Dreamforce Veterans
    But why did this event, which was once known as user conference for salesforce.com customers, turn into a premier event for the industry? First, because I cover the space, and salesforce.com is one of the key players, so I need to be there. Was it the sessions? The quality of the speakers? The parties and the music? The networking?
  • IT'S ALL ABOUT REVENUE  |  WEDNESDAY, AUGUST 31, 2011
    Dreamforce 2011: Marc Benioff on the Birth of the Social Enterprise #DF11
    But each year, the biggest draw is talks salesforce.com CEO and cloud computing forerunner Marc Benioff gives. It gives a glimpse into the products and features salesforce.com will unveil throughout the week. Salesforce.com also added the ability to instantly approve various functions, making Chatter into a workforce flow tool.
  • GROW - PRACTICAL MARKETING SOLUTIONS  |  FRIDAY, APRIL 29, 2011
    8 Big Ideas to Drive B2B Buzz
    Salesforce.com shocked the B2B world by bookending the Superbowl halftime show with television ads , an unconventional move for an enterprise SaaS company. A guest post from {grow} community member Joe Chernov: I’ve been running in word-of-mouth (WOM) marketing circles since, well, since such a circles existed.  B2B is a unique beast. 
  • GROW - PRACTICAL MARKETING SOLUTIONS  |  WEDNESDAY, DECEMBER 7, 2011
    Klout rants are becoming a cottage industry
    Salesforce.com announced it was wiring Klout into its market-leading CRM software to support sales and service decision-making. Klout seems to be the blogger’s best friend these days. Is anybody NOT writing about it? What’s driving the frenzy? Are you really serious about privacy? This privacy violation is intolerable.
  • CUSTOMER EXPERIENCE MATRIX   |  THURSDAY, JUNE 2, 2011
    Oracle Integrates On Demand Marketing with On Demand CRM
    It will be interesting to see whether Oracle’s integrated marketing-plus-sales product leads its not-so-friendly competitors at Salesforce.com to respond with an integrated solution of their own. Summary: Oracle has integrated marketing automation with its on-demand CRM product. Will competitors do the same? wonder if they had cake?
  • LOOPFUSE  |  THURSDAY, JANUARY 17, 2013
    Marketing Technologies Continue to Advance But the Marketing Playbook Remains the Same
    To add LoopFuse to Salesforce.com, click here. Marketing is changing both in terms of the technologies available to reach a target audience as well as the expectations that audience has on how they are marketed and sold to. That said, there are some things that have remained the same from the beginning of commerce. Can people reach it?
  • PAUL GILLIN  |  TUESDAY, FEBRUARY 22, 2011
    Organizing the Chaos of Social CRM
    Salesforce.com probably comes the closest, Neal argues, but even Salesforce doesn’t have all the pieces in place. Software Advice has posted a grid that presents a new way of looking at the social CRM market. More importantly, Marketing Director Houston Neal argues that social CRM actually doesn’t exist.
  • MARKETING GENIUS BLOG  |  FRIDAY, MAY 27, 2011
    What B2B Marketers Can Learn from Lady Gaga (really)
    Take salesforce.com for example.  Lots of talk these days about the importance of storytelling in marketing. For me, the best storytelling is engaging a large audience with a story that’s both very personal and yet bigger than you.  recent, standout marketing story for me is Lady Gaga.  How is this relevant to B2B marketers? Tweet This!
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