To gain insights into changes in workplace communications preferences following the global shift to remote work, Spiceworks Ziff Davis surveyed 750+ B2B tech buyers across North America and Europe.
In our report, we examine year-over-year tech adoption and usage trends — covering tools including VoIP, video conferencing, unified communications, and business chat apps — comparing our survey findings in 2020 against those from 2019 — before anyone had ever heard of COVID-19.