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Paul Gillin

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How to Read and Summarize a 20-Page Research Report in 20 Minutes

Paul Gillin

You were just handed a 20-page research report with the assignment to write a headline and four-paragraph summary that will entice your target audience of business and IT executives to read it. Use vague language to disguise the fact that they don’t understand what the report says. Where do you begin? Outsource the Work.

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Skepticism on Gallup’s Gloomy Social Media Assessment

Paul Gillin

You can download the entire 60-page report here. The report doesn’t specify how the questions were phrased, but from the summary report we can infer that researchers used a rather narrow definition of social media. In fact, the social media section of the report focuses almost entirely on how brands communicate with customers.

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McKinsey Research Again Validates Social Technology Benefits

Paul Gillin

Seventy-two percent of the respondents report that their companies are deploying at least one technology, and more than 40 percent say that social networking and blogs are now in use. Executives at fully networked organizations report greater benefits from both internal and external interactions.

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Not Dead Yet: Blogging’s Popularity Surges Among F500

Paul Gillin

It’s no great surprise that this year’s report shows a broad-based increase in adoption of all types of social media. Read more and download the full report at “ 2013 Fortune 500 Are Bullish on Social Media.” The new report is the outcome of a statistically sound study of the 2013 Fortune 500 list.

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IBMer: ‘Social Selling’ Is a Sales Process in Itself

Paul Gillin

In a presentation to the SugarCRM SugarCon conference in San Francisco earlier this week, Gary Burnette, vice president of sales transformation at IBM, told how the implementation team at IBM succeeded in making social selling a coveted goal rather than another set of rules and reports. “We View more presentations from SugarCRM.

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Marketo Tells How to Use Social Media for Lead Generation

Paul Gillin

They report encouraging results. I often cite marketing automation vendor Marketo as a shining example of a company that gives away great information as a way to promote its business. Marketo recently contacted several B2B social media marketing pros to get their tips on how to generate leads with social platforms.

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8 Data Points about the Importance of Customer Experience

Paul Gillin

Siegel+Gale’s 3rd annual Global Brand Simplicity Index reported last year that nearly 1/3 of American consumers would be willing to pay an average of about 4% more for simpler brand experiences. You have to wonder why one-third of large corporations still block social network use by their employees.