release Twitter Related Topics 
Customer Experience Matrix
JULY 15, 2013
Its core offerings include a huge database of media contacts; media monitoring and social listening; and press release distribution. Recommendations” finds conversations on client-specified topics across 130,000 online outlets, 10,000 print outlets, 35 million blogs, and posts on Twitter, Facebook, and other social sites.
Customer Experience Matrix
MARCH 16, 2016
The difference is that Mariana uses its artificial intelligence to analyze connections between people – including unique access to the Twitter social graph, as well as where people work or have worked, groups they belong to, and the types of work they do. The system then returns contact counts for Facebook, Twitter, and email.
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Customer Experience Matrix
NOVEMBER 4, 2014
It’s just over one year since I first spoke with Lytics *, which at that time was (accurately) calling itself a Customer Data Platform but had not yet released a beta version of its product. The initial release of the system was targeted at large enterprises and relied on traditional programing to connect with external systems using APIs.
Customer Experience Matrix
JANUARY 22, 2014
On the other hand, it adds a powerful survey tool, easy conversion of emails to Facebook, Twitter, and LinkedIn messages, and easily created “instant offers”. The next release will support list-based triggers and additional actions. The system was released in mid-2012 and starts at $1,050 per month including a Dynamics license.
Customer Experience Matrix
JANUARY 25, 2012
You can do a Twitter search for messages on that keyword, scan the Twitter profiles and Klout scores of people sending those messages, and push a button to add the interesting people to your contact list. A beta version of Nimble was released early last year. Say you’re selling a product related to, oh, circuit boards.
Customer Experience Matrix
DECEMBER 1, 2014
The company plans to address some of these gaps but has not released the details. Available data includes basics (address, phone, industry, company size, revenue, contact name), Web activity (presence of a Web site, Facebook and Twitter accounts, use of daily deals and check ins, and average review ratings), and technologies used.
Customer Experience Matrix
DECEMBER 8, 2011
Links on the vendor names go directly to the vendor Web page or press release that described their social media capabilities. A standard set of features will emerge as the industry figures out what’s really important. The list below presents each vendor with a brief explanation of the table entries.
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