Savanta

OCTOBER 22, 2013

Using statistical techniques like Regression Analysis reveals what truly drives customer loyalty. Run workshops with all customer-facing staff so that they understand where it is critical to perform. It’s not always what they think. Plan for action. The real work starts after the survey.

Customer Satisfaction 120

Customer Satisfaction Research Tips B2B 120

Savanta

AUGUST 22, 2016

So rather than asking customers directly, an alternative approach is to apply a statistical method called Regression Analysis to deduce what really matters. Regression Analysis explained. Regression Analysis looks for relationships between these variables. Interpreting the Regression Analysis output.

Analysis 120

Analysis Research Lead Ranking Customer Satisfaction 120

Savanta

AUGUST 22, 2016

So rather than asking customers directly, an alternative approach is to apply a statistical method called Regression Analysis to deduce what really matters. Regression Analysis explained. Regression Analysis looks for relationships between these variables. Interpreting the Regression Analysis output.

Analysis 120

Analysis Research Lead Ranking Customer Satisfaction 120

Data Cleaning/CRM Appending

AUGUST 27, 2020

The volunteers participated in a behaviour-change workshop to “unlearn” the stereotypes or patterns they have learned and made a part of their unintentionally. Also, don’t be regressive and don’t preach or practice concepts that can place you amidst crossfire of netizens. Be fierce but don’t shy away from an apology. So, steer clear.

Conversion 52

Conversion Social Marketing Enterprise Management Tips 52

Savanta

OCTOBER 15, 2016

Instead, use a statistical technique called Regression Analysis which deduces what matters by observing what happens to your overall satisfaction score when satisfaction scores in one area of the experience move up or down (but scores in other areas remain static). Rule 6: Cascade.

Customer Satisfaction 166

Customer Satisfaction Rules Customer Surveys Loyalty 166

Savanta

AUGUST 15, 2016

Instead, use a statistical technique called Regression Analysis which deduces what matters by observing what happens to your overall satisfaction score when satisfaction scores in one area of the experience move up or down (but scores in other areas remain static). Rule 6: Cascade.

Customer Satisfaction 120

Customer Satisfaction Rules Customer Surveys Loyalty 120