Marketing Interactions

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Misconceptions About B2B Buyer Personas

Marketing Interactions

And shame on those who are building and promoting what I’ll just call fake personas. Get to a level of depth in information that promotes relevance. Although, I have to admit that many of the personas I review from prospective clients are little more than recipe cards for disconnected experiences.

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Use B2B Buyer Personas to Gain Consensus on Objectives

Marketing Interactions

For IT leaders, it may mean better integration that promotes employee efficiency and productivity. For Product leaders it may mean speeding up release cycles to get new features/versions in market faster. For HR leaders, it may mean figuring out how to attract and retain a certain type of talent that’s in short supply.

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Inclusive Relevance: Your Content’s Job Description

Marketing Interactions

But had your content been designed to promote inclusion, the outcome could have been winning, versus losing. The disruption to switch seemed too high. The risk of users not adopting it seemed too great. Whatever the reason, you may never know. Why Inclusion is Critical for Consensus.

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Content Operations: Waiting is Costing You

Marketing Interactions

Unfortunately, many factors hinder team collaboration: marketers are too darn busy; the work culture doesn’t promote collaboration; teams don’t know they should be collaborating in the first place. Content operations can put people in touch through the development of processes and workflows.

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The Relevance Maturity Matrix Helps B2B Marketers Close the Gap

Marketing Interactions

An example could be a report created to speak to challenges faced by a target audience and shared with that target audience while at the same time sending out product-focused promotions to the entire database.

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Answer 3 Questions Before Starting Your SMS Campaign

Marketing Interactions

Satisfaction – initiate immediate support to resolve customer issues more responsively to increase customer satisfaction or Net Promoter Scores. Special promotions. Send a text that offers them information or a promotion if they text back a keyword. How will you get your target audience to opt-in to your SMS campaign?

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SMS Messaging Moves Businesses Beyond Transactions

Marketing Interactions

It’s commonly used for password verification, appointment reminders, package delivery updates, service appointment arrival times, coupons and promotional offers—all of them transactional communications. Text messaging in business is often thought of as purely transactional. But SMS messaging can have much more impact as a conversation.

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