Twitter and Customer Service - Potential PR Nightmare
Anything Goes Marketing
JANUARY 18, 2009
You may use it to highlight upcoming events, press releases and product/service updates. I have an example where a customer saw me on Twitter and posted a message on Twitter with my Twitter name ( @chadhorenfeldt ) on a product issue. Valeria Maltoni wrote a blog post on her experiences with Skype. Now back to our story).
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