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B2B Marketing Traction

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B2B Marketers: Do You Delight or Just Deliver?

B2B Marketing Traction

According to an article in Sales and Marketing Management magazine, Delighting Customers Doesn’t Pay , The book authors base their claim on more than 97,000 customer surveys, the results of which show that customers whose expectations are exceeded are not more loyal than those whose expectations are just met consistently.

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30 Creative Ideas for Your B2B Video Marketing

B2B Marketing Traction

Do you have a quality assurance or testing process for your product or service that you can convey in a video? If you have a process for measuring effectiveness of your services, such as a survey or phone interview, you can explain that in the video. A video of how your product is tested. You can do this on an iPhone.

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B2B Marketer: You Paid for TOFU. Do you have MOFU?

B2B Marketing Traction

You paid for search engine optimization (SEO), email and direct mail campaigns, trade shows, perhaps even advertising campaigns to get leads for your sales department. You may have qualified the leads before the great hand-off to sales, who worked with the lead through the sales cycle.

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CMO Influence Rises But Most Are Still Not Social Media Ready

B2B Marketing Traction

CMOs need to focus on relationships, not just sales. The first thing that has to shift is CMO’s belief that the sale is their objective. Customers want to feel valued when they are in their buying process as well as when they use a product or service. The CMO reach must go through the entire supply chain.

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What Marketing Content Works Best for B2B eNewletters?

B2B Marketing Traction

I have one client that hands a report of people who click through to her sales people for follow-up. For tips on how to streamline the eNewsletter process, read my previous post, 5 Ways to Systematize your eNewsletter Production Process.). Chances are your competitors aren’t taking the time and effort to do this.

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3 Marketing Personalities You Need to Manage

B2B Marketing Traction

There are 3 personalities, however, that I’ve realized are not always productive for improving marketing, generating more leads, and increasing sales revenues! You might also establish a process for approving new marketing ideas, including whether or not they help your organization achieve its strategic objectives.

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B2B Online Marketing Content: How Much Should You Give Away?

B2B Marketing Traction

But a big question B2B marketers have is “What content do I give away, yet not give away the store (and potential sales revenue)?” ” The lighting company might also provide information on its recommended 7-step process for planning a lighting upgrade – the “What?”