Webbiquity

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Six Benefits of Business Process Automation for Your Small Business

Webbiquity

Automating business operations and processes provides several benefits, including lower costs and higher quality. Smaller companies are using smart tools to reduce their labor costs and improve efficiency when processing orders and managing the customer-relationship experience. Guest post by Kurt Webber.

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What Does an Excellent B2B CRO Strategy Look Like?

Webbiquity

You Know the Steps of the B2B Purchasing Process. An effective B2B CRO strategy begins with understanding the purchasing process. If you haven’t mapped out how your customers move from awareness of your brand to a sale, it will much harder to move them through the purchase funnel. You Use the Right Tools.

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B2B vs B2C Marketing: 10 Key Differences Every Marketer Should Know

Webbiquity

Decision Making The decision-making process for B2B and B2C marketing differs greatly, primarily due to the type of customer each is targeting. This typically takes more time than in the case of individual consumer purchases where one person makes a simple decision based on their own needs and wants.

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Strategies to Increase Customer Engagement for Online Businesses

Webbiquity

But every business interacts with customers—almost always across multiple channels—and consequently needs to develop customer engagement processes for each touch point. Repeat purchase rate (RPR). The repeat repurchase rate shows you how many customers have made more than one purchase within a given period of time.

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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

Gartner also found that when B2B buyers are making purchase decisions, they spend most of their time independently researching the brand online. Reduces CAC: Strong customer relationships reduce customer acquisition cost by increasing your repeat customer purchase rate, purchase frequency, and average order value.

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Maximizing Efficiency with B2B Marketing Automation: Key Strategies

Webbiquity

Business process automation is, hands down, one of the best technological innovations to come along in decades. But how do make the best use of it (or get started, if you’re still stuck in manual processes)? By automating this process, businesses can consistently engage leads with relevant and timely content.

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Millennials Take Over B2B Tech Buying — Here’s How (and How Not) to Reach Them

Webbiquity

Among the most important takeaways from the year-end report were: Buyers consistently use these top five information sources to make purchasing decisions: Product demos; Vendor/product websites; User reviews (nearly half of buyers use reviews as part of their purchase process); Vendor sales reps; and. Free trials/accounts.

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