Tony Zambito

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?4 Headwinds B2B Buyers Will Face in the Future

Tony Zambito

Productivity Gap. Closely related to the above, buyers are struggling to keep up with production demands. When you combine gaps in talent/skills with gaps in technology you end up with a significant productivity gap. . In addition to the talent and skills gap, transformation is causing a technology gap. Slower Growth.

B2B 195
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Accelerated Digital Commerce Is Disrupting B2B Sellers And Buyers

Tony Zambito

This transformative upending in B2B commerce has led to both buyers and B2B organizations viewing customer experience as a more important factor than product and price. Digital Commerce Experience Matters As Much As Customer Experience.

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Use Buyer Persona Research To Improve B2B Customer Experience

Tony Zambito

Whereas in an age of hard to come by differentiation the actual product or service offering plus price combination accounts for only 20% of buying decisions. goes towards the 20% of decisions based on offerings and price. goes towards the 20% of decisions based on offerings and price. Would you agree?

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Digital Commerce Is Disrupting B2B With No End In Sight

Tony Zambito

This transformative upending in B2B commerce has led to both buyers and B2B organizations viewing customer experience as a more important factor than product and price. Digital Commerce Experience Matters As Much As Customer Experience.

B2B 165
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Influence of Buyer Perceived Value (BPV) on Buyer Behavior and Decisions

Tony Zambito

  How well organizations; in relations to products, service, and brand; maps to Buyer Perceived Values will serve as the one of the primary influences that shapes buyer behaviors and purchase decisions. Risks :  let’s face it – changing products or services in a B2B market can turn into an agonizing experience for buyers. 

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Rethinking Market Strategy In A Digital Economy

Tony Zambito

For instance, the rise of platforms such as Amazon and LinkedIn has significantly shifted the way customers interact with products and services. As the digital economy continues to evolve globally, we are seeing an unprecedented convergence of market-oriented behaviors associated with the usages and purchases of products or services.

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Your Top Priority Is Growing The SMB Revenue Base – Now What?

Tony Zambito

However, the purse strings are still drawn tight and new patterns of buying has created an atmosphere of even more exacting pricing pressures from enterprise-wide level buyers and accounts. but…over the last three years we’ve faced stiffer competition that has driven our pricing down. begin to appear every 3, 6, 9, or 12 months.

SMB 100