Customer Experience Matrix

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Blueshift Offers a Simple B2C Customer Data Platform

Customer Experience Matrix

What sets Blueshift apart – and this is typical of later entrants to a new market – are a lower price point and simpler operation than early B2C CDPs like RedPoint and AgilOne. The fact that prices are published is itself a mark of a later entrant.) Another measure of simplicity is the campaign building interface.

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Vizury Combines Web Page Personalization with a Customer Data Platform

Customer Experience Matrix

The messages are built by templates which can include variables such as first name and calculated values such as a credit limit. Message templates are embedded in what Vizury calls an engagement, which is associated with a segment definition and can include versions of the same message for different channels.

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CrossEngage Orchestrates Customer Journeys Using Events

Customer Experience Matrix

CrossEngage can map its data to delivery systems so they can use the data in their own message templates. Alternatively, messages can be created in CrossEngage’s own templates, which can include conditional scripts for dynamic content generation. Team-based rights are on the roadmap.

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Mautic Offers Free, Open Source Marketing Automation

Customer Experience Matrix

The core features of B2B marketing automation have been well understood for nearly ten years and prices have been dropping steadily for about the same time. Mautic will encourage such support by building a marketplace for users to sell or share resources such as workflows and templates. What about the product itself?

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Lead Genius Adds a Dash of Artificial Intelligence to Account Based Marketing

Customer Experience Matrix

Lead Genius has a basic email campaign capability, including segment definition, email templates with personalization variables, and email sequences. Pricing is tailored to each client. Plan interactions. Lead Genius is used primarily by large enterprises selling to small businesses. The company has more than 150 B2B clients.

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Teradata Integrates Its Marketing Automation Acquisitions for Enterprise Marketers

Customer Experience Matrix

Treatment nodes can be linked to data output templates and content templates, which can include dynamic blocks that are populated in real time when the message is rendered. All of this doesn''t come cheap: Teradata aims at clients with at least $500 million revenue and sets is prices accordingly.

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Engagio Goes Beyond Account Based Marketing to Unify Marketing, Sales, and Service

Customer Experience Matrix

The system can store templates for standard messages such as emails or call scripts, although users are expected to customize these before delivery. Pricing will be based on the number of unique "account owners" (as shown in the CRM system) and users. PlayMaker is due for release at the end of this month.