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Can’t Afford Artificial Intelligence for Your Small Business? Think Again.

Biznology

Look at these plug-and-play (aka out-of-the-box) AI solutions created with smaller budgets in mind: Google launched AI Hub, now in Beta testing and they say its ‘customer-friendly’ pricing will make it a perfect fit for small businesses. Salesforce.com the world’s #1 CRM platform has plans starting at just $25 per month.

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Highspot Sales Enablement Helps Sales People Find Content and Marketers Measure What Works

Customer Experience Matrix

It has now redefined its core mission as improving results by showing which content is working. The July release will supplement this with opportunity information from Salesforce.com CRM, allowing correlation of content usage with funnel stage conversions and revenue.

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ICON16: How Infusionsoft Plans To Dominate Small Business Marketing (and Make Life Better For Small Businesses Everywhere)

Customer Experience Matrix

Although such work is in early stages at Infusionsoft, the product is being engineered to allow insertion of automated marketing features as these become available. One possible inference is that Infusionsoft would need a much lower-priced offering to reach that many customers.

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Director of Sales Operations Job Description

InsightSquared

Their work has an enormous influence on business decisions. Besides taking care of their own work, sales operations directors have to manage the entire sales ops team to ensure day-to-day tasks get accomplished. Most often, this means knowing the ins and outs of Salesforce.com.

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SetLogik Offers B2B Marketers a Real Marketing Database

Customer Experience Matrix

I originally saw SetLogik as a tool to associate marketing leads with sales opportunities, even when they are not connected directly within Salesforce.com. This has been sadly lacking in most B2B marketing automation systems, which supplement the Salesforce.com database with barely-extensible lead profiles and contact histories.

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Vocus Purchased by Private Equity Firm GTCR: This Could Be Interesting

Customer Experience Matrix

million in cash, a premium of 48% over their stock market price. x revenue, compared with the 6 to 7 x multiples paid for ExactTarget and Responsys by Salesforce.com and Oracle and the 14 x that Marketo commands in the stock market. Vocus has been working hard to change its profile. It’s still a modest multiple of 2.4

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Pardot Offers Refined Demand Generation at a Small Business Price

Customer Experience Matrix

I’m still trying to work out a systematic approach to measuring usability, but my current feeling is that there are large variations among products with both the SMB and Enterprise groups. One other factor clearly distinguishes SMB from Enterprise systems, and that’s pricing. Back to Pardot.