KoMarketing Associates

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Survey: Marketers May Benefit from Building More Trusting Customer Relationships

KoMarketing Associates

In contrast, customers are placing less of a priority on low product/service price, with just 10.4% This is compared to 21.3% who said the same last February, and 19.4% who cited this as a priority in August 2019. stating that this is a main priority for them over the next 12 months. Approximately 21.3%

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Report: Most Loyal B2B Customers Value Reliability in Companies

KoMarketing Associates

This is followed by prices/discounts (63 percent), excellent customer service (60 percent), and 24/7 support (57 percent). B2B marketers who want to acquire loyal customers may want to focus less on selling their products/services and more on their audience’s needs.

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57% of IT Buyers Prefer Email Pitches from Marketers

KoMarketing Associates

When it comes to replying to marketers, the majority (77 percent) said that they only do so when they are being presented with a relevant product/service. About 61 percent stated that they do when they receive detailed pricing information, and 55 percent do so when they get detailed product specs.

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Survey: Customer Acquisition Top Priority for Manufacturing Marketers in 2017

KoMarketing Associates

When it came to separating themselves from the competition, 54 percent of marketers said that the quality of their products/services offered separated them from the pack. This was followed by their variety of products/services (16 percent), customer service/experience (15 percent) and price (6 percent).

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How to Use Google Optimize to Find B2B Paid Advertising Success

KoMarketing Associates

It’s where users get the most information and determine if the product or service is right for them. While other A/B solutions, such as Optimizely, have more features, they come at a price. When it comes to B2B paid campaigns, the landing page is ultimately going to sell the user on a product or service. Final Thoughts.

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How Exclusive B2B Content Can Increase Your Leads and Email List

KoMarketing Associates

The users that are interested in reading social media ebooks aren’t going to be the same ones that are interested in your services if they aren’t related to social media. To find ideas for white papers, look in the following areas: Ask customer service or support reps what questions they receive the most. Email Courses.

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Report: One-to-Three-Month Mark is Most Critical During the B2B Buyers’ Journey

KoMarketing Associates

About 46 percent have already evaluated which solutions would fit well with existing partners, and 42 percent have collected information on pricing/costs. In regards to how much they trust these content assets, most respondents say they primarily rely on their own prior experience with the product or service.