Marketing Interactions

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Never Assume B2B Buyers Know How to Buy

Marketing Interactions

Unsure about the validity of their business case. They tend to be unsure about the validity of their business case, revising it at least once during their buying process. Given the amount of information that presents differing ideas and perspectives, they have trouble reconciling it to understand how to make the best choice.

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Do Your B2B Buyers Understand the Problem?

Marketing Interactions

Meanwhile, vendors who sell a product that could answer the challenge your problem presents have spotted you on their intent data radar. Validate our (our company’s) expertise. That all takes time, research and political negotiations depending on company culture. Intent Data Can Be Misleading. Help them justify the fix.

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Why You Need to Revisit B2B Buyer Personas and ICPs

Marketing Interactions

Then, ask your customers the situational questions above and try to validate what you’ve heard. Today’s market presents a perfect time to re-evaluate your ICPs and refresh how you view them and even if you’ll continue to pursue them—at least in the near term. Each of them should be related to an account that fits an ICP.

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B2B Marketers Go for a Win with Customer Retention

Marketing Interactions

As validation for expending the effort to improve customer experience, this same report finds B2B marketers who reported delivering the best CX are nearly 2X more likely to have seen a moderate or significant increase in revenue last year than all others (56% vs. 29%). Did you present a realistic story?

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The Inside and Outside of B2B Buyer-Driven Experiences

Marketing Interactions

Helping us identify Step Backs – more than ¾ of buyers will return to earlier-stage learning to re-validate as they acquire new knowledge. This has nothing to do with how you choose to present it or distribute it to create the experience your buyer will choose to engage with. Indicating the difference between interest and intent.

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