Tony Zambito

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How To Increase Your Value To Buyers And Create Unshakable Loyalty

Tony Zambito

Continuous innovations in not only products but also in service and experience help build value and loyalty with buyers. B2B organizations that consistently seek insights into how buyers are engaging with their products, services, and experiences are also consistently innovating on behalf of their buyers. Innovations. Personalization.

Loyalty 195
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?4 Headwinds B2B Buyers Will Face in the Future

Tony Zambito

Productivity Gap. Closely related to the above, buyers are struggling to keep up with production demands. When you combine gaps in talent/skills with gaps in technology you end up with a significant productivity gap. . In addition to the talent and skills gap, transformation is causing a technology gap. Slower Growth.

B2B 195
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How To To Enable Your Marketers And Sellers To Truly Understand Target Buyer Personas

Tony Zambito

Far too often, organizations can treat buyer insights and buyer personas as checklist items for content production. Especially for buyer and customer-facing positions, a thorough review of your organization’s target buyer personas can go a long way in quickening their ramp-up time. 2 – Buyer Insights Management. 5 – Enablement.

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The Significance of ESG in a New World Order of Business?

Tony Zambito

Some are addressing social issues as we see a rise in DEI (Diversity, Equality, Inclusion) initiatives and positions within corporations. However, corporations are now finding themselves in the position of taking a serious stance when it comes to ESG. At times equating ESG with only environmental sustainability.

Order 147
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Why The Buyer Transformation Is The Only One That Will Matter By 2020

Tony Zambito

Whether they be market-based, production-based, or operations-based decisions. Innovations : Buyers now have dedicated teams whose purpose is to scout the marketplace for innovative outsourcing, market trends, product trends, service trends, and workforce trends.

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How Insights Into The B2B Lifecycle Can Prevent A Blind Spot In 2020

Tony Zambito

By taking a lifecycle approach to insights, you lower the risks of being caught unaware of potential disruption – whether it affects you negatively or positively. Expectations are rising on the part of buyers and customers regarding how they are empowered by the services, products, and technologies of B2B providers.

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Rethinking Market Strategy In A Digital Economy

Tony Zambito

For instance, the rise of platforms such as Amazon and LinkedIn has significantly shifted the way customers interact with products and services. As the digital economy continues to evolve globally, we are seeing an unprecedented convergence of market-oriented behaviors associated with the usages and purchases of products or services.