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Employee Self-Service: The Complete Guide

Salesforce Marketing Cloud

Often made available through a web portal or internal portal, ESS usually facilitates common tasks, including updating personal information, accessing employee handbooks, and logging vacation and personal days. Let’s take a closer look at how self-service portals work for employees.

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32 social media training resources and courses every marketer needs

Sprout Social

Sprout Learning Portal (accessible to Sprout customers): Sprout Social Master Class: Listening and Analytics. Price (at the time of writing): $24.99. Price (at the time of writing): Free with trial, then $49/month. Price (at the time of writing): You need a LinkedIn Learning subscription—free for one month, then $26.99/month.

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How to Use HubSpot's Content Assistant to Generate Blog Posts

SmartBug Media

HubSpot's Content Assistant is a powerful writing tool that can help you with the creation of high-quality blog posts. It uses artificial intelligence (AI) to analyze your content as you write, providing real-time suggestions for improving readability, clarity, style, grammar, and search engine optimization (SEO).

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How to Use HubSpot's Content Assistant to Write a Marketing Email

SmartBug Media

Let's walk through the steps to using HubSpot's Content Assistant to write a marketing email. Once you’ve logged into the HubSpot portal, click on the “Marketing” tab in the top navigation menu. Go to the Marketing Email Section in HubSpot. Then, click on “Email” in the sidebar menu.

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This week’s AI product releases: Google adds generative to ads and more

Martech

Dig deeper: Three essentials for writing a good ChatGPT prompt Here is our roundup of now available AI-powered martech products, platforms and features announced this week: Constant Contact’s AI Content Generator allows customers to automate the copy drafting process for email, text and social media campaigns.

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Knowledge Management: How To Retain Agent Expertise If They Leave

Salesforce Marketing Cloud

Resources you create can also be shared in your self-service portal, allowing customers to help themselves and further save on costs. Bonus: Einstein Search Answers uses knowledge-grounded generative AI to surface answers to commonly asked questions in your self-service portal or agent console. So where do you start?

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HubSpot Product Update Roundup—January 2024

SmartBug Media

See how we support Marketing Hub > January 2024 AI Content Assistant in Workflows Email and Notification Actions *available to Marketing Hub Pro+ customers; requires Workflow plan HubSpot Update Details Using the AI content assistant in workflows will enable you to write your marketing emails or internal notifications more quickly and with ease.

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