Paul Gillin

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Facebook Can Work for B2B Marketers, But You Gotta Know the Rules

Paul Gillin

Salesforce.com leverages Facebook to drive attendance to its many events. Salesforce also post lots of photos of people, which reinforces the image that this is a company with a personal touch. Be personable and distinctive. Here’s how it works. Desperately Seeking People. Here are some of my takeaways: Have fun.

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How to Calculate Social Marketing ROI

Paul Gillin

In the case of the sales rep, we must be able to predict with reasonable certainty that the person can generate $2 million in incremental business in year one. Many excellent solutions are now available on a software-as-a-service basis today, including Salesforce.com , RightNow Technologies and NetSuite. A good CRM system is essential.

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