Paul Gillin

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Five Often-Overlooked Reasons Senior Executives Should Use Social Media

Paul Gillin

“I don’t have time to build my LinkedIn profile. Because of LinkedIn’s exceptional search performance, a search on nearly any executive’s name is likely to turn up a LinkedIn profile within the top three results. That profile should be rich with connection points. A good LinkedIn profile is a lot more than just a resume.

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LinkedIn Headline Tip: Stick to the Facts, Avoid Superlatives

Paul Gillin

If the profile is clearly written to be funny, then I suppose it’s okay, but I expect that most people who read a description like that would presume that the person is not someone they want to work with.

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Here’s What 25 B2B Marketers Think Are the Key Trends in 2016

Paul Gillin

A buyer persona is not a zombie—but a profile based on your understanding of a real customer and their real needs.” – Ambal Balakrishnan. “It’s Is 2016 the year of B2B brands finding a personality and sense of humor?” – Michael Brenner. Workforce brand ambassador programs are] a win/win.

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The Power of B2B Communities

Paul Gillin

It has learned, for example, that personal prestige is a huge motivator for community participation and that members will give generously of their time with no promise of reward other than helping a peer. The great innovation in online communities came in 1998, when Classmates.com introduced the concept of personal profiles and friends.

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Social CRM: Curb Your Enthusiasm

Paul Gillin

CRM is a well-established discipline that presumes that the more information we can capture about a customer’s interactions with our company, the better we can deliver products and services that the person wants to buy. It seems only natural that online social interactions should be part of this profile.

CRM 50
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15 Tips for Getting the Most From LinkedIn Groups

Paul Gillin

Make it Personal. With that in mind, make sure your posts have a personal tone. Fill Out Your Profile. It’s disappointing when their click takes them to a skeletal profile page with no photo. Corporate speak doesn’t work in social channels because you communicate there as a person, not as an institution.

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Palmisano Reflects on a Decade as IBM’s CEO

Paul Gillin

Palmisano has kept a low public profile during his tenure as CEO, so the opportunity to see him let down his guard a bit and talk about his personal style is a rare treat. What he learned from his college football career and why he’s glad he turned down the opportunity to try out with the Oakland Raiders in 1973.