Dreamforce 2014: Process Is More Important Than Analytics
Customer Experience Matrix
OCTOBER 17, 2014
photo by Dion Hinchcliffe Salesforce.com ’s Dreamforce conference this year was the usual mix of spectacle, congestion, and heart-felt philanthropy. Solutions to the really hard problems of entity association (matching identifiers for the same person in different systems) and predictive analytics are not included.
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