| | | The CRAP Report | |  Personalization | 12 articles |
| Page 1 of 1 | Previous | Next | THE CRAP REPORT MARCH 26, 2010  Interview with David Meerman Scott If I were a marketing person for Starbucks, I wouldn’t even talk about the drink. As a new feature here on The CRAP Report, I’m going to start posting interviews every so often. I couldn’t find anything that I thought I should leave on the editing floor, so to speak. It’s a bit long-ish, but trust me when I tell you, it’s worth the read. . I like that. . Why would you do that? | THE CRAP REPORT NOVEMBER 16, 2010  Teleprospecting Teams – 3 Ways to Get What You Need From Them You know, I think depending on the age of the person you talk to, they’re always going to tell you that “their&# era of NBC’s Saturday Night Live was the best. For me, I really enjoy a lot of the different casts that SNL has put together over the last 36 seasons. One of the cast members that always had me laughing was Mike Meyers. What do we need inside teams for? | | | | | |
| THE CRAP REPORT AUGUST 30, 2010  Sales Managers, and Why Yours May Need to Move On WHAT THE HELL IS WRONG WITH YOU PEOPLE!?&# It’s funny because typically, if you have to tell people that, “you’re a people person,&# chances are you’re not. Now, you certainly want someone who is a natural leader running your sales team, but this is not the person. deal with the goddamn customers so the engineers don’t have to! have people skills! | THE CRAP REPORT APRIL 5, 2010  Know When To Fold ‘Em Then, something happens, and all of sudden you’re like, “why have I been holding on to this person for so long?” Now sometimes, that negative person is really good at the job. Ah yes – you know where that line comes from, don’t you? While country music is not necessarily my go-to choice of music genres, I really love the song The Gambler by Kenny Rogers. We’ve all had them, right? | THE CRAP REPORT DECEMBER 21, 2010  Top 100 Qualities of a Great Teleprospecting Rep – #36: Determined This type of person is the type who stays past 5:00pm, when everyone else is gone, and dials until there’s no one left to call, and then starts all over again the next day, before anyone else gets to work. That, in case you weren’t aware, sums up Steve Spielberg’s The Goonies. They had a lot of different characters to the group: Mikey was the leader. No, absolutely not! | THE CRAP REPORT JULY 2, 2010  Follow Friday Blog Post, Take Two Jim always offers great sales advice, and does so with a personal touch through his blog, A Sales Guy. Justin is a prolific tweeter and his tweets are often a mix between the personal and business, but they’re always good. His blog, The Sales Blog , is chock full of articles on becoming a better sales person. still think the Follow Friday blog post is a good idea. | | | | | | | |
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THE CRAP REPORT | FRIDAY, MARCH 12, 2010  Point – Counterpoint: Using Calendar Invites for Lead Gen
I don’t think it’s a sleaze ball strategy at all, because the person receiving the invite can always decline. So as I was perusing my TweetDeck the other day, I saw that my buddy, appointment setting guru Mike Damphousse wrote a blog entry last week that I missed (sorry about that pal!) However, I did want to use this opportunity to spring board into another Point – Counterpoint on The CRAP Report. Mike’s article, entitled Appointment Setting: Was I Duped? really struck a chord with me. He had me hooked right away. I was surprised to read what happened. MORE >> -
THE CRAP REPORT | WEDNESDAY, FEBRUARY 17, 2010  Top 100 Qualities of a Great Teleprospecting Rep – #91: Creative Thinking
Great, now that that is out of the way, let’s say that you’re stuck on an island, and there is only one other person on that island with you. And let’s say that the only way you can get off of that island and go home is that you have to kill the other person on the island, only, YOU can’t actually kill them. Okay, before you read ANY further, I’m going to spoil this season of LOST for you if you read the following paragraph. I just want to make sure you understand that. Skip the next paragraph and move on to the next one if you don’t want this season to be spoiled. tools, too. MORE >> -
THE CRAP REPORT | MONDAY, FEBRUARY 1, 2010 How Do You Maintain a High Performing Teleprospector?
Challenge them to set personal records and then break them. Now, I’m not really much of a racing fan, car, horse or otherwise. What I do know about the sport of racing, however, is that whatever method you choose to use to race, you’d better make sure that it’s in top shape. It always amazes me, whenever I do catch an auto racing event on TV, is how fast the pit crews are when a car comes in. Even for a flat tire, they’re so fast at changing them! They have to be though, right? I mean, there’s a ton of money riding on those races. You can see where this analogy is going, right? MORE >> -
THE CRAP REPORT | WEDNESDAY, AUGUST 12, 2009 The Other Half of an Admin’s Title: Assistant
I’m amazed because the rep has not treated the admin like a person, but rather as an obstacle to get around. . I’ve often sat in and listened to my reps making calls, and invariably, they always wind up speaking with administrative assistants. I’m amazed at how frustrated rep’s can get because the administrative assistant on the other line is not helping them. Now my more senior reps know this, but the junior ones don’t understand: admin’s are there, for the most part, to assist. They have to, it’s in their title! We just need treat them as people. . MORE >> -
THE CRAP REPORT | WEDNESDAY, AUGUST 12, 2009 The Other Half of an Admin’s Title: Assistant
I’m amazed because the rep has not treated the admin like a person, but rather as an obstacle to get around. . I’ve often sat in and listened to my reps making calls, and invariably, they always wind up speaking with administrative assistants. I’m amazed at how frustrated rep’s can get because the administrative assistant on the other line is not helping them. Now my more senior reps know this, but the junior ones don’t understand: admin’s are there, for the most part, to assist. They have to, it’s in their title! We just need treat them as people. . MORE >>
- So You’ve Got Your Own Teleprospecting Team THE CRAP REPORT | THURSDAY, JANUARY 21, 2010
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