| | | Follow the Lead | | Personalization | 18 articles |
| Page 1 of 1 | Previous | Next | FOLLOW THE LEAD JUNE 16, 2010 Pivot in marketing means more personalized messaging Amid the explosion in social networks, Carone stressed that marketers need to step up their efforts to create more personalized messages that can cut through the proverbial clutter and create a dialogue with prospects. “The future of marketing will be more like the past than you could ever imagine.” – Ted Levitt. In the classic comedy “Broadway Danny Rose,” theatrical agent Danny Rose (Woody Allen) explains to a prospect his life-long approach to serving his clients. Remember: friendly, but not familiar,” Rose says. It really comes down to relevancy: Are you talking to me? | FOLLOW THE LEAD JUNE 29, 2010 Onboarding: Invest now or pay (dearly) later Onboarding,” or helping new employees become productive members of an organization, is a relatively new term, but the concept is hardly novel: the process of helping individuals to assimilate into the system/enterprise/culture and making sure that the person comprehends the nuances of the business, the competitive landscape and what is expected of the him or her. While the U.S. FRUZCUQ6H49N. | | | | | | | FOLLOW THE LEAD AUGUST 26, 2010 Why scripted corporate social media bugs me Back in April, Sir Martin Sorrell , head of WPP , the world’s largest marketing and communications group, voiced doubts about corporations using social networks: “…social media sites are less commercial phenomena,” he said, “they are more personal phenomena, more similar to writing letters to our mothers than watching television. As a real-world example, the author describes the dinner-party dynamic where “people will avoid that person that is selling something. In Sir Martin’s big media/big brand world, “sales” is something you do to a person…no matter how much it hurts. | FOLLOW THE LEAD MAY 25, 2010 When social media ‘will be like air’ Li, who was formerly VP-principal analyst at Forrester Research , said many b-to-b sales reps undervalue social-media tools because they view Facebook and its ilk as a “personal” medium and not a “business” medium. But in a digital age – and particularly in b-to-b sales, which, ultimately, is about building relationships – business in personal, Li said. don’t think so. ’” . | FOLLOW THE LEAD MAY 13, 2010 Understanding the socially savvy b-to-b buyer Burris added that solution providers must “demonstrate that you understand the outcome,” and shared the following Forrester data on the key factors buyers cited in selecting a vendor: Fit for a specific need at a specific time (72%); sales person’s ability to understand problem (63%); sales person’s ability to get things done for client (55%) and vendor’s reputation in the marketplace (52%). While 88% of business technology professionals are using social media for business decision-making, marketers need to better understand buyers’ social behavior, according to a new report. | FOLLOW THE LEAD MAY 18, 2010 Why calling prospects ‘just to touch base’ is the kiss of death If you’re selling to one person you’re selling a ‘product,’” he said. However, as sales reps navigate the organizational chart they have to be careful to respect every single person within the eco system. . He's not going to help you close the deal. If you’re selling to the organization, now you’re selling a solution.” . Ask for a “meeting” and you’re buried. . | | | | | | | | | -
FOLLOW THE LEAD | TUESDAY, AUGUST 24, 2010 The Sweet Spot: A few salient questions about ‘smarketing’ Second, they need to either hire marketing experts in this space or assign a key person to lead this initiative inside the organization. Kathleen Steffey, founder-CEO, Naviga Business Services. Sales and marketing alignment is all the rage right now, as companies grapple with how to blend the two disciplines together to create better efficiencies. But first they have to break down the silos, and we’re not about to hold our collective breath on that one. Follow the Lead: What do you think are some of the concrete steps organizations can take to meld the two disciplines? Make decisions? MORE >> -
FOLLOW THE LEAD | THURSDAY, JULY 8, 2010 The Sweet Spot: We’re all ‘smarketers’ now Likewise on the people side; we’re getting more and more of the new titles in the b-to-b marketplace, knowing, for example, that this person is classified as a ‘Chief Data Officer,’ but he is also a marketing person. Sam Zales. Smarketer. Sure, it sounds weird at first, but “simulcast” – a portmanteau of “simultaneous and broadcast” – probably sounded funny when it first hit the national lexicon in the late 1940s. Smarketer, ZoomInfo: In light of the ongoing upheaval in b-to-b sales, what are your biggest challenges for the remainder of the year? Subscribe to RSS. MORE >> -
FOLLOW THE LEAD | THURSDAY, MAY 20, 2010 The ego that lurks behind every b-to-b purchase You’ll be granted continued access to that C-level decision-maker when you’re able to explain how you help that person’s business. You have to stand out and, instead of doing an infomercial, you’re there to understand and do an investigation of the person’s business and find out what’s on his mind and where the problems are. Q&A | Steve Martin. This week we’re going to stay in that rarefied air around selling to the C-level. Earlier this week we discussed a recent a Webinar that tackled myriad ways that b-to-b sales reps can get in front of C-level execs. Subscribe to RSS. MORE >> -
FOLLOW THE LEAD | TUESDAY, AUGUST 17, 2010 Sales-exec-as-publisher-model taking shape stressed that by creating and curating content – and delivering to the right person at the right time – b-to-b sales and marketing execs can warm up the sales engine and cut down on cold calling. 'The shift is not about b-to-b or b-to-c.' ' For Greg Verdino , it’s dangerous for b-to-b sales and marketing execs to be lulled into thinking that social media is predominately for consumer markets. Take IBM. Big Blue is able to tap into the conversation online about sustainability with a microblog designed to support the company’s ‘A Smarter Planet’ marketing push. MORE >> -
FOLLOW THE LEAD | TUESDAY, AUGUST 3, 2010 Gen Y wave approaching shores of b-to-b sales For Gen Y audiences, during the research phase, it’s important to use digital tactics (Webinars, Twitter and blog posts) to attract prospects (who can then make suggestions to their managers on what to buy) while Gen X audiences, or baby-boomer managers, require a combination of both digital and traditional methods of selling (RFPs, phone calls, in- person visits) to advance the conversation. One day soon a client might ask, 'How did you live???!!!' The results indicated a propensity for social and interactive communications, the agency reported. Subscribe to RSS. MORE >>
- Gen Y wave approaching shores of b-to-b sales FOLLOW THE LEAD | TUESDAY, AUGUST 3, 2010
- Study points to risks (and rewards) of social media FOLLOW THE LEAD | THURSDAY, JUNE 10, 2010
- The Sweet Spot: When ‘empire building’ gets in the way FOLLOW THE LEAD | WEDNESDAY, AUGUST 11, 2010
- Controlling your online destiny FOLLOW THE LEAD | THURSDAY, OCTOBER 14, 2010
- Keeping Social Media Under Control FOLLOW THE LEAD | THURSDAY, NOVEMBER 18, 2010
- Listening (more closely) to voice of the customer FOLLOW THE LEAD | THURSDAY, SEPTEMBER 30, 2010
- How to avoid America’s biggest hiring mistake FOLLOW THE LEAD | TUESDAY, MARCH 19, 2013
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