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Marketing Interactions

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The Importance of Humanness in B2B Content Experiences

Marketing Interactions

“If people felt like if it was human—either with really good AI or with a real person—then they felt like the organization was investing in the relationship.” Because of that perceived investment, people developed more trust in the organization. Help them perceive the humanness of us as an organization.

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B2B Marketers Go for a Win with Customer Retention

Marketing Interactions

Given the programs I’ve worked on recently, here are two ideas to get you started thinking about and strategizing your retention programs. For enterprise (ABM) expansion programs – use existing advocates and power users to inform others within their organization of the value they’re reaping from using your products.

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3 Pivots B2B Marketing Strategies Need to Create Compelling Experiences

Marketing Interactions

It’s also the reason why effectiveness with content marketing is in question for many B2B organizations. We need to do the foundational work that sets up our B2B Marketing Strategies for the successful creation of experiences that meet our buyers’ and customers’ expectations. We need to become customer-obsessed.

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How to Apply a B2B Buyer Persona to Your Content Marketing Strategy

Marketing Interactions

Sally is the VP of Finance at the organization, in charge of 18 direct reports across multiple divisions that manage the financial health of the organization. Her goals are to improve financial transparency and to increase efficiency in data utilization to prioritize key decisions that help the organization run profitably.