article thumbnail

Driving growth through data: Optimizing the purchase stage

Martech

In this second part, I will explore a critical part of the journey: the purchase stage. Defining the purchase stage Let’s begin by defining what we mean by the purchase stage in the customer journey. This stage signifies the shift from potential to paying customers as they make informed purchase decisions.

article thumbnail

How True Classic uses post-purchase experiences to increase revenue

Martech

Consumers inundated with marketing messages are receptive when the message is about a high-priority item they’ve purchased. The company discovered this when they began sending messages to customers post-purchase with accurate shipping and delivery details. True Classic post-purchase notification. Image: True Classic.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Better Process Mapping Reveals Opportunities to Optimize for Profitability

Vision Edge Marketing

3 Reasons to Engage in Process Mapping If you care about enhancing efficiency and productivity, reducing costs, minimizing errors and risk, and optimizing results, process management matters. By continuously refining and optimizing processes, organizations can drive efficiency, productivity, and customer satisfaction.

Process 229
article thumbnail

How COVID-19 is Impacting B2B Technology Purchasing [Research]

Webbiquity

Most of us can (vaguely) remember life before COVID-19: business optimism and aggressive purchasing plans for 2020. Over the spring and summer, IT purchasing priorities, not surprisingly, shifted to pandemic-related needs to supporting a remote work force. Two recent research reports provide answers.

article thumbnail

How to Optimize Landing Pages to Enhance Customer Experience

Webbiquity

It’s optimized to convert visitors into leads or sales. Long-form sales page: This type of landing page is essentially the web version of a long-form sales letter with a CTA asking visitors to purchase a product at the bottom. The Importance of Landing Page Optimization. This is a subset of Conversion Rate Optimization or CRO.

article thumbnail

Improve Your Google Ranking with Search Intent & Optimization

Contently

Example: “best-insulated cup” Transactional intent: This last type of intent is for people who want to purchase something. Example: “buy Samsung Galaxy 20+ cheap” How does search intent work to optimize for SEO? Over time, search engines learn which websites are the most optimized (or close to) searcher intent.

Intent 194
article thumbnail

Mobile Optimization by Channel: Key Tips for Reaching Your Customers

Trade Press Services

With over half of your audiences interacting with your content on mobile devices , mobile optimization is essential for providing a seamless and enjoyable user experience. In fact, 61 percent of customers say they are more likely to purchase from mobile-friendly sites. Social media: Optimize image sizes for “scroll-ability.”