ANNUITAS

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Customer Experience (CX) Vs. Demand Experience (DX): Why CX Is an Outdated Prologue for Optimizing Go-to-Market (GTM) Execution

ANNUITAS

We see this challenge in the approach many organizations take to optimizing their go-to-market (GTM) programs. Are you optimizing CX when your real focus should be on Demand Experience (DX)? Are you optimizing CX when your real focus should be on Demand Experience (DX)? And DX is the lens critical to optimizing GTM execution.

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3 Rules of Data Optimization

ANNUITAS

Clean, optimized and intelligent data it is paramount for marketing strategy to be effective. Blog Data management Data segmentation demand strategy intelligent data Oceanos'

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Salesforce and Google Release AI-powered Commerce Tools with B2B Implications

ANNUITAS

These include for Salesforce some new Web page designer tools to optimize commerce conversions and reduce returns, as well as new product catalog, referral and loyalty management tools. On the surface, much of these product announcements seem aimed at B2C GTM teams and general retailers. All of these are purportedly AI-driven.

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Is the Role of the B2B CMO Past Its Prime? Or Is It Just in Need of Some Re-positioning around Go-to-market Leadership?

ANNUITAS

Add to this many CMOs fail to conceive their role in terms of building a sustainable, perpetual Growth Engine for their organization; they fail to see go-to-market as an optimizable process; and while the frequently ‘do’ talk a lot about personas and customer journey, they fail to perceive their critical role in optimizing DX.

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Next Generation Growth Marketing: The Evolution Towards Strategic Demand

ANNUITAS

It has brought focus to both customer experience and revenue outcomes – and the relationship between the two – and resulted in growing attention to the science of optimizing conversion. Testing and tinkering’ on portions of the funnel without a true vision for optimizing the funnel end-to-end – or for the overall customer experience.

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Four Sales and Marketing Pivots for Customer Lifecycle Stewardship – Accelerating “Converged Growth” B2B Go-to-Market Transformation

ANNUITAS

The objective for this new organization is to constantly maximize and expand customer lifetime value – by optimizing phases of the customer journey. 3 – Make the Shift From Being ‘Data-Driven’ to Being (CLV) ‘Optimization Oriented’. The data we collect must be critical to optimizing a go-to-market ‘system.’ Wrong frame.

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Approaching AI + GTM Through a Strategic Lens — Powering Your Perpetual Growth Engine vs. Applying AI to Perpetuate “Random Acts”

ANNUITAS

However, some of the most compelling and strategic use cases fall into the higher-order categories of adaptive personalization, ICP qualification and critical-path optimization. That game-changing opportunity is for AI to truly power — and optimize — your Perpetual Growth Engine.