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BadTech Is the Next New Thing

Customer Experience Matrix

There's more bad news for marketers and other business people: clients' customer data was exposed by Salesforce.com (although there’s no evidence that anything was actually leaked). This opinion piece argues the term “privacy policy” should be banned because consumers think the label means a company keeps their data private.

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Three Keys to Success in Sales: A BDR Perspective

InsightSquared

Personal accountability around the daily execution of my goals. Personal Accountability. The tech stack, in my opinion, is the most crucial element contributing to my success as a BDR. A robust sales tech stack–in the sense that it’s built to enable efficiencies across the team. Goal Setting. Sales is all about goals.

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For Whom the Bell Tolls: What the D&B/Lattice Acquisition Means for B2B Marketers

Rev

So, from personal experience, I’ve got a good inkling of what happens next. To illustrate, in 1998, long before companies like Google, LinkedIn, or Salesforce.com were dominating B2B sales and marketing, revenues at Dun & Bradstreet (D&B) were a modest $1.4B. And everyone has an opinion. Stick with what works.

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What's it take to generate leads that fuel your forecast?

ViewPoint

Is it the person who signed up for your webinar this week? Is this a person with authority to buy? Quality conversations and personal engagement with prospects. When a real person talks to a real person, and does it well, relationships and trust follow. Testing and data over opinions and conventions.

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How to Improve Your Email Newsletter

Anything Goes Marketing

These stats could be used as part of an automated lead qualification process and be displayed on the contact record of the CRM ( Customer Relationship Management like Salesforce.com ) that you use. If the comment is negative, have that person contacted right away! They become real people who have opinions. Marketing Sherpa.

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Sharing Space: Marketing and Sales

Anything Goes Marketing

I personally wouldn’t have it any other way. Any of these opinions are valid but here is something to consider – we’re in a down economy right now and sales are not as easy to come by as they once were. They should repaint the white lines and repave the cracked pavement. Why should sales get their own parking spaces?

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Reading the Hype Meter for Customer Experience Management

Customer Experience Matrix

Salesforce.com) as well as generic topics like Branding for Dummies , Customer Service for Dummies and Marketing for Dummies. Still, I can’t recall seeing any articles on the topic in my personal travels. Of course, there are several titles related to CRM software (Microsoft CRM, Goldmine, ACT!,